Communications With The Tenant

One of the primary services that your property management professional in Lorton performs is providing a level of separation between the renter and the property owner. The best practice is for the rental investor to avoid any direct contact with the tenant. Important advice for landlords: never share your contact information with the renter.

Tenants in Lorton often ask to break lease provisions, or make other special requests. The property manager knows the lease and knows why the lease provisions exist. A renter can catch an uniformed owner at a moment of ignorance causing the owner to give into a request that is counter to the landlord's own interests.

The consequence of giving into what appears to be simple favor can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the renter will appeal all matters to the owner, which cost the owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at unreasonable hours or with crazy requests.

 

We're paid to be your defend the rental investor's interests. It's more difficult to do that job when the renter is going to ask the owner to overrule our work.