Communications With The Tenant

One of the most important duties that any property management professional in Lorton performs is providing a level of separation between the renter and the landlord. The best practice is for the owner to avoid any direct contact with the renter. Important advice for property owners: avoid sharing your contact information with the tenant.

Renters in Lorton will often ask to break lease provisions, or ask for other special requests. The property management professional knows the rules and knows why the rules exist. A tenant can catch an uniformed landlord at a moment of ignorance causing the owner to give into a request that is against the landlord's own interests.

The result of giving into what appears to be simple favor can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will take all matters to the owner, which cost the landlord time and effort.

Tenants will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at odd hours or with various requests.

 

We're paid to be your protect the rental investor's interests. It's harder to do that job when the tenant is going to ask the landlord to overrule our work.