Communications With The Tenant

One of the most critical services that your property management professional in Lorton performs is providing a level of separation between the renter and the rental investor. The best practice is for the landlord to deny any direct contact with the renter. Important advice for property owners: never share your contact information with the tenant.

Tenants in Lorton will often ask to bend rules, or ask for other special requests. The property management expert knows the rules and knows why the lease provisions exist. A tenant can catch an uniformed owner at a moment of ignorance causing the landlord to give into a request that is against the landlord's own interests.

The result of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will take all matters to the owner, which cost the property owner time and effort.

Renters will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at strange hours or with unreasonable requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to achieve that goal when the renter is going to ask the owner to second-guess our work.