Communications With The Tenant

One of the primary services that a property management expert in Kingstowne performs is providing a level of separation between the tenant and the rental investor. The best practice is for the owner to avoid any direct contact with the renter. Important advice for rental investors: avoid sharing your contact information with the tenant.

Tenants in Kingstowne typically ask to change lease provisions, or ask for other special requests. The property management professional knows the rules and knows why the rules are there. A renter can catch an uniformed property owner at a moment of weakness causing the property owner to give into a request that is against the landlord's own interests.

The result of acceding to what appears to be simple request can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the tenant will appeal every question to the property owner, which cost the property owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at odd hours or with crazy requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to do that job when the renter is going to ask the owner to second-guess our work.