Communications With The Tenant

One of the important duties that any property management professional in Kingstowne performs is providing a level of separation between the tenant and the property owner. The best practice is for the property owner to deny any direct contact with the tenant. Important tip for rental investors: avoid sharing your contact information with the renter.

Renters in Kingstowne typically ask to change rules, or ask for other special requests. The property management professional knows the lease and knows why the rules exist. A renter can ambush an uniformed landlord at a moment of weakness causing the rental investor to grant a request that is counter to the rental investor's own interests.

The result of giving into what appears to be simple favor can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will appeal all matters to the rental investor, which cost the owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at strange hours or with unreasonable requests.

 

We're paid to be your defend the owner's interests. It's harder to do that job when the tenant is going to ask the property owner to overrule our work.