Communications With The Tenant

One of the primary services that your property management expert in Kingstowne performs is providing a level of separation between the renter and the property owner. The best practice is for the owner to avoid any direct contact with the tenant. Important advice for landlords: never share your contact information with the tenant.

Renters in Kingstowne may ask to break rules, or ask for other special requests. The property manager knows the rules and knows why the rules are there in the first place. A renter can catch an uniformed landlord at a moment of weakness causing the rental investor to give into a request that is against the rental investor's own interests.

The result of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the renter knows there is an opportunity to appeal, the renter will take all matters to the rental investor, which cost the owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at strange hours or with various requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the rental investor to second-guess our work.