Communications With The Tenant

One of the most important duties that a property management professional in Kingstowne performs is providing a level of separation between the tenant and the owner. The best practice is for the landlord to deny any direct contact with the tenant. Important advice for owners: avoid sharing your contact information with the renter.

Tenants in Kingstowne often ask to break lease provisions, or ask for other special requests. The property manager knows the rules and knows why the lease provisions are there. A renter can catch an uniformed property owner at a moment of weakness causing the rental investor to grant a request that is against the owner's own interests.

The result of giving into a seemingly simple favor can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will appeal all matters to the owner, which cost the owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at strange hours or with unreasonable requests.

 

We're paid to be your defend the owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the rental investor to second-guess our work.