Communications With The Tenant

One of the most critical duties that a property management expert in Herndon performs is providing a level of separation between the renter and the landlord. The best practice is for the rental investor to avoid any direct contact with the renter. Important advice for rental investors: avoid sharing your contact information with the renter.

Tenants in Herndon often ask to change lease provisions, or make other special requests. The property manager knows the rules and knows why the rules are there in the first place. A tenant can ambush an uniformed landlord at a moment of weakness causing the property owner to give into a request that is against the landlord's own interests.

The result of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will appeal every question to the rental investor, which cost the property owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at strange hours or with various requests.

 

We're paid to be your defend the owner's interests. It's more difficult to do that job when the tenant is going to ask the rental investor to second-guess our work.