Communications With The Tenant

One of the important duties that your property management professional in Herndon performs is providing a level of separation between the tenant and the landlord. The best practice is for the landlord to avoid any direct contact with the renter. Important tip for rental investors: never share your contact information with the tenant.

Renters in Herndon often ask to change rules, or make other special requests. The property management professional knows the rules and knows why the lease provisions are there. A renter can catch an uniformed landlord at a moment of ignorance causing the owner to grant a request that is counter to the property owner's own interests.

The consequence of acceding to what appears to be simple request can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will appeal every question to the owner, which cost the landlord time and effort.

Tenants will use contact with the landlord to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at unreasonable hours or with unreasonable requests.

 

We're paid to be your defend the rental investor's interests. It's harder to achieve that goal when the renter is going to ask the property owner to second-guess our work.