Communications With The Tenant

One of the most critical duties that a property management professional in Great Falls performs is providing a level of separation between the tenant and the property owner. The best practice is for the property owner to deny any direct contact with the renter. Important tip for rental investors: never share your contact information with the tenant.

Renters in Great Falls often ask to bend rules, or make other special requests. The property manager knows the rules and knows why the lease provisions are there. A renter can ambush an uniformed rental investor at a moment of ignorance causing the property owner to give into a request that is against the landlord's own interests.

The result of acceding to a seemingly simple request can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the renter will take all matters to the landlord, which cost the property owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at odd hours or with unreasonable requests.

 

We're paid to be your protect the landlord's interests. It's harder to do that job when the tenant is going to ask the landlord to overrule our work.