Communications With The Tenant

One of the most important services that your property manager in Fairfax Station performs is providing a level of separation between the renter and the rental investor. The best practice is for the landlord to avoid any direct contact with the tenant. Important tip for rental investors: never share your contact information with the tenant.

Tenants in Fairfax Station will often ask to break rules, or make other special requests. The property management professional knows the lease and knows why the rules are there. A tenant can ambush an uniformed rental investor at a moment of ignorance causing the property owner to give into a request that is counter to the landlord's own interests.

The consequence of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will appeal every question to the property owner, which cost the owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at strange hours or with crazy requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to achieve that goal when the tenant is going to ask the property owner to second-guess our work.