Communications With The Tenant

One of the most critical duties that your property management expert in Fairfax Station performs is providing a level of separation between the tenant and the property owner. The best practice is for the landlord to avoid any direct contact with the tenant. Important tip for rental investors: never share your contact information with the tenant.

Renters in Fairfax Station may ask to change rules, or ask for other special requests. The property manager knows the rules and knows why the lease provisions exist. A tenant can catch an uniformed landlord at a moment of weakness causing the owner to give into a request that is against the owner's own interests.

The consequence of acceding to what appears to be simple request can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will take all matters to the rental investor, which cost the owner time and effort.

Renters will use contact with the owner to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at strange hours or with various requests.

 

We're paid to be your protect the landlord's interests. It's harder to do that job when the tenant is going to ask the property owner to second-guess our work.