Communications With The Tenant

One of the primary duties that your property management expert in Fairfax Station performs is providing a level of separation between the tenant and the property owner. The best practice is for the property owner to avoid any direct contact with the tenant. Important advice for rental investors: never share your contact information with the renter.

Renters in Fairfax Station often ask to bend lease provisions, or ask for other special requests. The property management expert knows the rules and knows why the rules are there in the first place. A renter can ambush an uniformed property owner at a moment of ignorance causing the owner to grant a request that is counter to the property owner's own interests.

The consequence of acceding to what appears to be simple favor can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will appeal all matters to the landlord, which cost the owner time and effort.

Renters will use contact with the owner to build a personal relationship with the owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at unreasonable hours or with unreasonable requests.

 

We're paid to be your protect the owner's interests. It's harder to do that job when the renter is going to ask the property owner to overrule our work.