Communications With The Tenant

Handling interactions with a tenant in Dunn Loring

One of the most critical services that your property manager in Dunn Loring performs is providing a level of separation between the tenant and the landlord. The best practice is for the rental investor to deny any direct contact with the renter. Important tip for rental investors: never share your contact information with the tenant.

Renters in Dunn Loring typically ask to bend lease provisions, or ask for other special requests. The property manager knows the lease and knows why the rules exist. A renter can catch an uniformed property owner at a moment of ignorance causing the property owner to give into a request that is counter to the rental investor's own interests.

The consequence of giving into what appears to be simple favor can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the renter will take all matters to the owner, which cost the landlord time and effort.

Renters will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at odd hours or with unreasonable requests.

 

We're paid to be your defend the owner's interests. It's harder to achieve that goal when the tenant is going to ask the property owner to overrule our work.