Communications With The Tenant

One of the most critical duties that a property manager in Clifton performs is providing a level of separation between the renter and the rental investor. The best practice is for the property owner to deny any direct contact with the renter. Important advice for owners: avoid sharing your contact information with the tenant.

Renters in Clifton will often ask to bend lease provisions, or ask for other special requests. The property management expert knows the lease and knows why the lease provisions exist. A tenant can catch an uniformed owner at a moment of ignorance causing the property owner to give into a request that is counter to the landlord's own interests.

The result of giving into a seemingly simple request can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will take all matters to the owner, which cost the rental investor time and effort.

Tenants will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at strange hours or with crazy requests.

 

We're paid to be your defend the owner's interests. It's harder to achieve that goal when the renter is going to ask the rental investor to overrule our work.