Communications With The Tenant

One of the most important services that your property management expert in Clifton performs is providing a level of separation between the tenant and the rental investor. The best practice is for the rental investor to deny any direct contact with the tenant. Important advice for property owners: never share your contact information with the renter.

Renters in Clifton often ask to change rules, or make other special requests. The property management professional knows the rules and knows why the rules exist. A renter can ambush an uniformed property owner at a moment of ignorance causing the rental investor to give into a request that is counter to the rental investor's own interests.

The result of giving into what appears to be simple favor can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will take every question to the owner, which cost the property owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at strange hours or with crazy requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the landlord to overrule our work.