Communications With The Tenant

One of the important duties that any property management professional in Clifton performs is providing a level of separation between the renter and the owner. The best practice is for the landlord to deny any direct contact with the renter. Important advice for property owners: avoid sharing your contact information with the tenant.

Tenants in Clifton typically ask to break lease provisions, or make other special requests. The property manager knows the lease and knows why the rules are there in the first place. A tenant can ambush an uniformed owner at a moment of ignorance causing the rental investor to give into a request that is counter to the property owner's own interests.

The consequence of acceding to what appears to be simple request can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the renter will appeal all matters to the owner, which cost the owner time and effort.

Renters will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at odd hours or with crazy requests.

 

We're paid to be your protect the property owner's interests. It's harder to do that job when the renter is going to ask the property owner to overrule our work.