Communications With The Tenant

One of the most critical duties that your property management expert in Chantilly performs is providing a level of separation between the tenant and the owner. The best practice is for the landlord to avoid any direct contact with the renter. Important advice for rental investors: never share your contact information with the renter.

Renters in Chantilly typically ask to bend lease provisions, or ask for other special requests. The property management expert knows the lease and knows why the lease provisions exist. A renter can ambush an uniformed landlord at a moment of ignorance causing the landlord to grant a request that is against the rental investor's own interests.

The consequence of giving into a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will appeal every question to the landlord, which cost the owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at strange hours or with various requests.

 

We're paid to be your defend the rental investor's interests. It's harder to achieve that goal when the tenant is going to ask the rental investor to second-guess our work.