Communications With The Tenant

One of the important services that a property manager in Chantilly performs is providing a level of separation between the tenant and the owner. The best practice is for the owner to deny any direct contact with the renter. Important tip for owners: avoid sharing your contact information with the tenant.

Renters in Chantilly often ask to change lease provisions, or make other special requests. The property management expert knows the rules and knows why the rules are there. A tenant can catch an uniformed landlord at a moment of weakness causing the property owner to grant a request that is counter to the property owner's own interests.

The result of acceding to what appears to be simple request can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will take all matters to the owner, which cost the owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at strange hours or with crazy requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to achieve that goal when the tenant is going to ask the rental investor to overrule our work.