Communications With The Tenant

One of the important duties that your property manager in Centreville performs is providing a level of separation between the renter and the property owner. The best practice is for the landlord to deny any direct contact with the renter. Important advice for landlords: never share your contact information with the tenant.

Renters in Centreville will often ask to break lease provisions, or ask for other special requests. The property management professional knows the lease and knows why the lease provisions exist. A tenant can ambush an uniformed owner at a moment of ignorance causing the owner to give into a request that is against the owner's own interests.

The consequence of giving into what appears to be simple request can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will appeal every question to the landlord, which cost the owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at strange hours or with various requests.

 

We're paid to be your protect the property owner's interests. It's harder to achieve that goal when the tenant is going to ask the rental investor to second-guess our work.