Communications With The Tenant

One of the most critical services that your property management professional in Centreville performs is providing a level of separation between the tenant and the owner. The best practice is for the owner to deny any direct contact with the tenant. Important advice for property owners: never share your contact information with the renter.

Tenants in Centreville often ask to change rules, or make other special requests. The property management professional knows the lease and knows why the rules exist. A tenant can ambush an uniformed rental investor at a moment of ignorance causing the owner to give into a request that is against the landlord's own interests.

The result of acceding to a seemingly simple request can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will appeal all matters to the owner, which cost the landlord time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at unreasonable hours or with various requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to do that job when the tenant is going to ask the landlord to second-guess our work.