Communications With The Tenant

One of the most critical services that a property manager in Burke performs is providing a level of separation between the renter and the rental investor. The best practice is for the owner to deny any direct contact with the tenant. Important advice for rental investors: never share your contact information with the tenant.

Renters in Burke will often ask to change lease provisions, or make other special requests. The property manager knows the rules and knows why the rules exist. A tenant can catch an uniformed rental investor at a moment of weakness causing the property owner to grant a request that is against the rental investor's own interests.

The result of acceding to a seemingly simple request can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will appeal all matters to the landlord, which cost the rental investor time and effort.

Renters will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at unreasonable hours or with unreasonable requests.

 

We're paid to be your defend the owner's interests. It's more difficult to do that job when the tenant is going to ask the landlord to second-guess our work.