Communications With The Tenant

One of the most critical services that your property manager in Burke performs is providing a level of separation between the tenant and the property owner. The best practice is for the landlord to avoid any direct contact with the tenant. Important tip for rental investors: avoid sharing your contact information with the renter.

Renters in Burke will often ask to bend lease provisions, or make other special requests. The property manager knows the lease and knows why the rules are there in the first place. A renter can ambush an uniformed rental investor at a moment of ignorance causing the owner to grant a request that is counter to the property owner's own interests.

The consequence of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the renter believes there is an opportunity to appeal, the renter will appeal every question to the owner, which cost the property owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at odd hours or with crazy requests.

 

We're paid to be your defend the landlord's interests. It's harder to achieve that goal when the renter is going to ask the landlord to overrule our work.