Communications With The Tenant

One of the primary services that any property manager in Burke performs is providing a level of separation between the renter and the owner. The best practice is for the owner to avoid any direct contact with the tenant. Important advice for landlords: never share your contact information with the tenant.

Renters in Burke typically ask to break lease provisions, or ask for other special requests. The property management professional knows the lease and knows why the lease provisions are there in the first place. A renter can ambush an uniformed landlord at a moment of weakness causing the property owner to give into a request that is against the rental investor's own interests.

The result of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will appeal every question to the landlord, which cost the landlord time and effort.

Tenants will use contact with the property owner to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at unreasonable hours or with crazy requests.

 

We're paid to be your protect the owner's interests. It's harder to do that job when the renter is going to ask the landlord to second-guess our work.