Communications With The Tenant

One of the most important duties that any property manager in Shirlington performs is providing a level of separation between the renter and the rental investor. The best practice is for the property owner to deny any direct contact with the renter. Important tip for rental investors: avoid sharing your contact information with the renter.

Renters in Shirlington often ask to bend rules, or ask for other special requests. The property management professional knows the rules and knows why the rules exist. A renter can catch an uniformed property owner at a moment of ignorance causing the rental investor to give into a request that is against the owner's own interests.

The consequence of giving into a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will take all matters to the owner, which cost the landlord time and effort.

Renters will use contact with the property owner to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at strange hours or with various requests.

 

We're paid to be your defend the landlord's interests. It's harder to achieve that goal when the tenant is going to ask the landlord to second-guess our work.