Communications With The Tenant

One of the primary services that your property manager in Shirlington performs is providing a level of separation between the renter and the property owner. The best practice is for the rental investor to avoid any direct contact with the tenant. Important advice for rental investors: avoid sharing your contact information with the renter.

Renters in Shirlington will often ask to break lease provisions, or ask for other special requests. The property manager knows the lease and knows why the lease provisions are there. A renter can catch an uniformed property owner at a moment of ignorance causing the rental investor to give into a request that is counter to the owner's own interests.

The result of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the tenant will appeal all matters to the rental investor, which cost the property owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at unreasonable hours or with various requests.

 

We're paid to be your defend the owner's interests. It's more difficult to do that job when the renter is going to ask the property owner to second-guess our work.