Communications With The Tenant

One of the primary duties that your property management professional in Fairlington performs is providing a level of separation between the tenant and the rental investor. The best practice is for the landlord to deny any direct contact with the tenant. Important tip for rental investors: avoid sharing your contact information with the renter.

Tenants in Fairlington will often ask to bend lease provisions, or ask for other special requests. The property management professional knows the lease and knows why the rules exist. A renter can ambush an uniformed property owner at a moment of ignorance causing the property owner to give into a request that is against the landlord's own interests.

The consequence of acceding to a seemingly simple favor can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the tenant will appeal every question to the property owner, which cost the owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at strange hours or with various requests.

 

We're paid to be your defend the landlord's interests. It's more difficult to do that job when the tenant is going to ask the rental investor to overrule our work.