Communications With The Tenant

One of the most important services that a property management professional in Fairlington performs is providing a level of separation between the tenant and the landlord. The best practice is for the landlord to avoid any direct contact with the tenant. Important advice for property owners: never share your contact information with the tenant.

Tenants in Fairlington often ask to change lease provisions, or ask for other special requests. The property manager knows the rules and knows why the lease provisions are there in the first place. A renter can ambush an uniformed owner at a moment of weakness causing the rental investor to give into a request that is against the property owner's own interests.

The result of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will take every question to the landlord, which cost the owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at strange hours or with crazy requests.

 

We're paid to be your defend the landlord's interests. It's more difficult to do that job when the tenant is going to ask the property owner to second-guess our work.