Communications With The Tenant

One of the most critical services that your property manager in Fairlington performs is providing a level of separation between the tenant and the rental investor. The best practice is for the property owner to deny any direct contact with the renter. Important advice for property owners: never share your contact information with the renter.

Renters in Fairlington typically ask to bend lease provisions, or make other special requests. The property management professional knows the lease and knows why the rules are there in the first place. A tenant can catch an uniformed landlord at a moment of weakness causing the owner to grant a request that is against the landlord's own interests.

The consequence of acceding to a seemingly simple favor can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the renter will take all matters to the landlord, which cost the property owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at unreasonable hours or with unreasonable requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to achieve that goal when the renter is going to ask the owner to overrule our work.