Communications With The Tenant

One of the most critical duties that a property management professional in Fairlington performs is providing a level of separation between the tenant and the owner. The best practice is for the property owner to avoid any direct contact with the tenant. Important advice for rental investors: avoid sharing your contact information with the tenant.

Renters in Fairlington often ask to bend rules, or make other special requests. The property manager knows the rules and knows why the lease provisions are there in the first place. A renter can catch an uniformed rental investor at a moment of ignorance causing the property owner to give into a request that is against the owner's own interests.

The result of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will take every question to the property owner, which cost the property owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at unreasonable hours or with crazy requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to do that job when the tenant is going to ask the landlord to second-guess our work.