Communications With The Tenant

One of the most critical duties that a property manager in Clarendon performs is providing a level of separation between the renter and the owner. The best practice is for the owner to deny any direct contact with the renter. Important tip for rental investors: never share your contact information with the tenant.

Tenants in Clarendon typically ask to change lease provisions, or make other special requests. The property manager knows the rules and knows why the lease provisions are there in the first place. A renter can catch an uniformed rental investor at a moment of ignorance causing the property owner to give into a request that is against the landlord's own interests.

The result of acceding to what appears to be simple request can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will take every question to the landlord, which cost the owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at unreasonable hours or with various requests.

 

We're paid to be your protect the rental investor's interests. It's harder to do that job when the renter is going to ask the landlord to second-guess our work.