Communications With The Tenant

One of the primary services that your property manager in Catalina performs is providing a level of separation between the tenant and the rental investor. The best practice is for the landlord to avoid any direct contact with the renter. Important tip for landlords: avoid sharing your contact information with the tenant.

Renters in Catalina often ask to bend lease provisions, or make other special requests. The property management expert knows the rules and knows why the lease provisions exist. A tenant can ambush an uniformed rental investor at a moment of ignorance causing the owner to give into a request that is against the owner's own interests.

The result of giving into a seemingly simple favor can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will take all matters to the owner, which cost the rental investor time and effort.

Tenants will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at strange hours or with crazy requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the owner to second-guess our work.