Communications With The Tenant

One of the important services that a property management expert in Cameron Homes performs is providing a level of separation between the renter and the rental investor. The best practice is for the landlord to avoid any direct contact with the tenant. Important advice for landlords: never share your contact information with the tenant.

Renters in Cameron Homes will often ask to bend lease provisions, or ask for other special requests. The property management professional knows the lease and knows why the lease provisions are there. A tenant can catch an uniformed owner at a moment of weakness causing the landlord to give into a request that is against the owner's own interests.

The result of giving into what appears to be simple request can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will take all matters to the owner, which cost the owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at unreasonable hours or with crazy requests.

 

We're paid to be your defend the landlord's interests. It's more difficult to do that job when the renter is going to ask the property owner to second-guess our work.