Communications With The Tenant

One of the important duties that your property manager in Alexandria Crossing performs is providing a level of separation between the tenant and the property owner. The best practice is for the owner to deny any direct contact with the renter. Important advice for property owners: avoid sharing your contact information with the tenant.

Tenants in Alexandria Crossing will often ask to change rules, or make other special requests. The property management expert knows the rules and knows why the rules are there in the first place. A renter can ambush an uniformed landlord at a moment of ignorance causing the property owner to give into a request that is against the owner's own interests.

The result of giving into what appears to be simple request can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will take all matters to the rental investor, which cost the rental investor time and effort.

Renters will use contact with the rental investor to build a personal relationship with the rental investor. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at strange hours or with unreasonable requests.

 

We're paid to be your protect the owner's interests. It's harder to achieve that goal when the tenant is going to ask the landlord to second-guess our work.