Communications With The Tenant

One of the most important duties that a property management professional in West End performs is providing a level of separation between the tenant and the property owner. The best practice is for the property owner to avoid any direct contact with the renter. Important tip for property owners: never share your contact information with the tenant.

Tenants in West End will often ask to change lease provisions, or ask for other special requests. The property management expert knows the rules and knows why the lease provisions are there in the first place. A tenant can ambush an uniformed property owner at a moment of ignorance causing the property owner to grant a request that is counter to the property owner's own interests.

The consequence of acceding to what appears to be simple favor can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will appeal every question to the property owner, which cost the rental investor time and effort.

Renters will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at odd hours or with crazy requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to achieve that goal when the renter is going to ask the property owner to overrule our work.