Communications With The Tenant

One of the most important services that any property management professional in West End performs is providing a level of separation between the tenant and the rental investor. The best practice is for the property owner to deny any direct contact with the tenant. Important tip for rental investors: avoid sharing your contact information with the renter.

Tenants in West End often ask to change rules, or ask for other special requests. The property management expert knows the lease and knows why the lease provisions exist. A tenant can catch an uniformed landlord at a moment of weakness causing the owner to give into a request that is against the property owner's own interests.

The result of acceding to a seemingly simple request can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will take every question to the landlord, which cost the rental investor time and effort.

Tenants will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at unreasonable hours or with unreasonable requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to do that job when the tenant is going to ask the landlord to overrule our work.