Communications With The Tenant

One of the most important duties that a property management professional in Northern Virginia performs is providing a level of separation between the tenant and the landlord. The best practice is for the rental investor to avoid any direct contact with the renter. Important advice for landlords: avoid sharing your contact information with the tenant.

Renters in Northern Virginia often ask to change rules, or make other special requests. The property management professional knows the rules and knows why the lease provisions exist. A tenant can ambush an uniformed rental investor at a moment of weakness causing the landlord to grant a request that is counter to the owner's own interests.

The result of acceding to a seemingly simple favor can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will take all matters to the landlord, which cost the property owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at unreasonable hours or with crazy requests.

 

We're paid to be your defend the landlord's interests. It's more difficult to do that job when the tenant is going to ask the property owner to overrule our work.