Communications With The Tenant

One of the primary duties that a property manager in Northern Virginia performs is providing a level of separation between the tenant and the owner. The best practice is for the property owner to deny any direct contact with the renter. Important tip for rental investors: never share your contact information with the renter.

Renters in Northern Virginia typically ask to bend lease provisions, or ask for other special requests. The property management professional knows the lease and knows why the lease provisions are there in the first place. A renter can catch an uniformed landlord at a moment of ignorance causing the owner to grant a request that is against the owner's own interests.

The consequence of acceding to what appears to be simple favor can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will appeal every question to the rental investor, which cost the rental investor time and effort.

Tenants will use contact with the property owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at unreasonable hours or with various requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to do that job when the tenant is going to ask the property owner to overrule our work.