Communications With The Tenant

One of the most critical services that any property management professional in Northern Virginia performs is providing a level of separation between the tenant and the property owner. The best practice is for the landlord to avoid any direct contact with the renter. Important advice for rental investors: never share your contact information with the tenant.

Renters in Northern Virginia typically ask to break lease provisions, or make other special requests. The property management professional knows the lease and knows why the lease provisions exist. A renter can catch an uniformed property owner at a moment of weakness causing the rental investor to grant a request that is against the owner's own interests.

The result of giving into what appears to be simple request can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will take all matters to the property owner, which cost the landlord time and effort.

Renters will use contact with the landlord to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at odd hours or with various requests.

 

We're paid to be your protect the owner's interests. It's harder to do that job when the tenant is going to ask the owner to second-guess our work.