Communications With The Tenant

One of the most important services that a property management professional in Northern Virginia performs is providing a level of separation between the tenant and the property owner. The best practice is for the owner to deny any direct contact with the renter. Important advice for owners: avoid sharing your contact information with the renter.

Tenants in Northern Virginia often ask to bend lease provisions, or ask for other special requests. The property manager knows the rules and knows why the lease provisions are there. A renter can catch an uniformed owner at a moment of weakness causing the property owner to grant a request that is against the rental investor's own interests.

The result of acceding to what appears to be simple request can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will take all matters to the property owner, which cost the rental investor time and effort.

Tenants will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at odd hours or with crazy requests.

 

We're paid to be your defend the owner's interests. It's harder to do that job when the renter is going to ask the landlord to overrule our work.