Communications With The Tenant

One of the most important duties that your property management expert in Northern Virginia performs is providing a level of separation between the renter and the landlord. The best practice is for the landlord to avoid any direct contact with the tenant. Important tip for rental investors: never share your contact information with the tenant.

Tenants in Northern Virginia typically ask to change lease provisions, or make other special requests. The property manager knows the lease and knows why the lease provisions are there in the first place. A tenant can catch an uniformed rental investor at a moment of weakness causing the rental investor to grant a request that is against the landlord's own interests.

The consequence of giving into a seemingly simple favor can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the tenant will take all matters to the landlord, which cost the landlord time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at strange hours or with various requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to do that job when the renter is going to ask the property owner to overrule our work.