Communications With The Tenant

One of the primary duties that your property manager in Northern Virginia performs is providing a level of separation between the tenant and the property owner. The best practice is for the property owner to avoid any direct contact with the tenant. Important advice for property owners: avoid sharing your contact information with the renter.

Renters in Northern Virginia often ask to bend rules, or ask for other special requests. The property management expert knows the lease and knows why the rules exist. A renter can ambush an uniformed rental investor at a moment of weakness causing the property owner to grant a request that is counter to the owner's own interests.

The consequence of acceding to what appears to be simple request can be a disaster in the long run. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will take all matters to the landlord, which cost the owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at strange hours or with various requests.

 

We're paid to be your protect the owner's interests. It's harder to do that job when the tenant is going to ask the owner to second-guess our work.