Communications With The Tenant

One of the most critical services that your property management expert in Northern Virginia performs is providing a level of separation between the renter and the landlord. The best practice is for the rental investor to deny any direct contact with the tenant. Important advice for landlords: avoid sharing your contact information with the tenant.

Renters in Northern Virginia will often ask to change rules, or make other special requests. The property management professional knows the rules and knows why the rules are there in the first place. A tenant can catch an uniformed property owner at a moment of ignorance causing the owner to grant a request that is counter to the rental investor's own interests.

The consequence of acceding to a seemingly simple request can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will appeal every question to the landlord, which cost the landlord time and effort.

Tenants will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at strange hours or with various requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to achieve that goal when the renter is going to ask the property owner to overrule our work.