Communications With The Tenant

One of the most important duties that a property management expert in Northern Virginia performs is providing a level of separation between the renter and the property owner. The best practice is for the owner to deny any direct contact with the renter. Important tip for landlords: never share your contact information with the renter.

Renters in Northern Virginia often ask to change lease provisions, or ask for other special requests. The property manager knows the rules and knows why the rules are there. A renter can ambush an uniformed owner at a moment of weakness causing the owner to grant a request that is counter to the owner's own interests.

The consequence of acceding to a seemingly simple favor can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will take all matters to the owner, which cost the landlord time and effort.

Renters will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at strange hours or with unreasonable requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to achieve that goal when the tenant is going to ask the owner to second-guess our work.