Communications With The Tenant

One of the primary duties that your property manager in Northern Virginia performs is providing a level of separation between the tenant and the owner. The best practice is for the rental investor to deny any direct contact with the tenant. Important advice for rental investors: never share your contact information with the tenant.

Tenants in Northern Virginia may ask to change lease provisions, or make other special requests. The property manager knows the rules and knows why the lease provisions exist. A tenant can catch an uniformed owner at a moment of weakness causing the rental investor to grant a request that is counter to the landlord's own interests.

The consequence of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the renter knows there is an opportunity to appeal, the tenant will appeal every question to the owner, which cost the landlord time and effort.

Tenants will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at strange hours or with various requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to achieve that goal when the renter is going to ask the landlord to overrule our work.