Communications With The Tenant

One of the primary duties that your property management professional in Northern Virginia performs is providing a level of separation between the tenant and the rental investor. The best practice is for the landlord to deny any direct contact with the tenant. Important tip for rental investors: never share your contact information with the renter.

Renters in Northern Virginia typically ask to break rules, or ask for other special requests. The property management expert knows the lease and knows why the lease provisions are there. A renter can catch an uniformed property owner at a moment of weakness causing the owner to grant a request that is counter to the rental investor's own interests.

The consequence of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will appeal all matters to the rental investor, which cost the property owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at unreasonable hours or with crazy requests.

 

We're paid to be your defend the owner's interests. It's harder to achieve that goal when the tenant is going to ask the landlord to overrule our work.