Communications With The Tenant

One of the important duties that any property management professional in Northern Virginia performs is providing a level of separation between the renter and the landlord. The best practice is for the rental investor to avoid any direct contact with the tenant. Important advice for property owners: never share your contact information with the renter.

Tenants in Northern Virginia may ask to bend rules, or ask for other special requests. The property management professional knows the rules and knows why the lease provisions are there in the first place. A tenant can catch an uniformed rental investor at a moment of weakness causing the owner to grant a request that is against the property owner's own interests.

The result of acceding to a seemingly simple request can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will appeal every question to the rental investor, which cost the property owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at strange hours or with unreasonable requests.

 

We're paid to be your defend the owner's interests. It's harder to achieve that goal when the tenant is going to ask the rental investor to second-guess our work.