Communications With The Tenant

One of the important services that a property management professional in Northern Virginia performs is providing a level of separation between the tenant and the landlord. The best practice is for the landlord to deny any direct contact with the renter. Important tip for owners: avoid sharing your contact information with the tenant.

Renters in Northern Virginia may ask to change lease provisions, or ask for other special requests. The property manager knows the rules and knows why the rules exist. A renter can catch an uniformed property owner at a moment of ignorance causing the rental investor to grant a request that is counter to the property owner's own interests.

The consequence of giving into what appears to be simple favor can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will take all matters to the landlord, which cost the landlord time and effort.

Renters will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at unreasonable hours or with various requests.

 

We're paid to be your defend the rental investor's interests. It's more difficult to do that job when the renter is going to ask the owner to overrule our work.