Communications With The Tenant

One of the primary services that any property management professional in Northern Virginia performs is providing a level of separation between the tenant and the owner. The best practice is for the property owner to avoid any direct contact with the tenant. Important tip for rental investors: avoid sharing your contact information with the tenant.

Renters in Northern Virginia often ask to break rules, or ask for other special requests. The property management expert knows the rules and knows why the rules are there. A renter can ambush an uniformed landlord at a moment of ignorance causing the landlord to grant a request that is against the landlord's own interests.

The result of giving into what appears to be simple favor can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will appeal every question to the owner, which cost the owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at odd hours or with unreasonable requests.

 

We're paid to be your defend the owner's interests. It's harder to achieve that goal when the renter is going to ask the property owner to second-guess our work.