Communications With The Tenant

One of the most important duties that your property manager in Northern Virginia performs is providing a level of separation between the renter and the owner. The best practice is for the owner to deny any direct contact with the renter. Important tip for rental investors: never share your contact information with the tenant.

Renters in Northern Virginia typically ask to break lease provisions, or ask for other special requests. The property management expert knows the rules and knows why the rules are there. A renter can ambush an uniformed landlord at a moment of weakness causing the owner to grant a request that is counter to the landlord's own interests.

The result of giving into a seemingly simple favor can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will take all matters to the landlord, which cost the owner time and effort.

Renters will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at strange hours or with crazy requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the owner to second-guess our work.