Communications With The Tenant

One of the important duties that any property management professional in Northern Virginia performs is providing a level of separation between the tenant and the owner. The best practice is for the rental investor to deny any direct contact with the renter. Important tip for rental investors: never share your contact information with the renter.

Tenants in Northern Virginia will often ask to break rules, or ask for other special requests. The property management professional knows the rules and knows why the rules are there. A tenant can ambush an uniformed rental investor at a moment of weakness causing the property owner to grant a request that is against the rental investor's own interests.

The consequence of giving into a seemingly simple favor can be a disaster in the long run. Furthermore, once the renter knows there is an opportunity to appeal, the tenant will appeal every question to the owner, which cost the owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at odd hours or with various requests.

 

We're paid to be your protect the owner's interests. It's harder to do that job when the renter is going to ask the property owner to second-guess our work.