Communications With The Tenant

One of the most important duties that any property management professional in Northern Virginia performs is providing a level of separation between the tenant and the rental investor. The best practice is for the rental investor to deny any direct contact with the renter. Important advice for landlords: never share your contact information with the renter.

Renters in Northern Virginia often ask to break lease provisions, or ask for other special requests. The property manager knows the lease and knows why the lease provisions exist. A renter can catch an uniformed landlord at a moment of weakness causing the property owner to give into a request that is against the rental investor's own interests.

The consequence of giving into a seemingly simple favor can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the tenant will take every question to the property owner, which cost the landlord time and effort.

Renters will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at unreasonable hours or with crazy requests.

 

We're paid to be your defend the landlord's interests. It's more difficult to do that job when the renter is going to ask the rental investor to second-guess our work.