Communications With The Tenant

One of the primary services that a property management professional in Northern Virginia performs is providing a level of separation between the renter and the property owner. The best practice is for the rental investor to avoid any direct contact with the tenant. Important advice for property owners: never share your contact information with the tenant.

Tenants in Northern Virginia may ask to change lease provisions, or ask for other special requests. The property management professional knows the lease and knows why the rules are there in the first place. A renter can catch an uniformed landlord at a moment of weakness causing the property owner to give into a request that is against the owner's own interests.

The consequence of acceding to a seemingly simple request can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will appeal every question to the property owner, which cost the property owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at odd hours or with unreasonable requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to do that job when the renter is going to ask the rental investor to overrule our work.