Communications With The Tenant

One of the important services that your property management professional in Northern Virginia performs is providing a level of separation between the renter and the landlord. The best practice is for the rental investor to avoid any direct contact with the tenant. Important advice for landlords: never share your contact information with the renter.

Renters in Northern Virginia may ask to change rules, or ask for other special requests. The property manager knows the lease and knows why the rules exist. A renter can catch an uniformed rental investor at a moment of ignorance causing the owner to give into a request that is counter to the owner's own interests.

The result of giving into what appears to be simple favor can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will take all matters to the owner, which cost the property owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at strange hours or with unreasonable requests.

 

We're paid to be your defend the rental investor's interests. It's harder to do that job when the tenant is going to ask the landlord to second-guess our work.