Communications With The Tenant

One of the most important services that any property management professional in Northern Virginia performs is providing a level of separation between the tenant and the owner. The best practice is for the owner to deny any direct contact with the renter. Important tip for property owners: avoid sharing your contact information with the renter.

Tenants in Northern Virginia will often ask to break lease provisions, or make other special requests. The property manager knows the rules and knows why the lease provisions are there. A tenant can ambush an uniformed owner at a moment of ignorance causing the rental investor to give into a request that is counter to the landlord's own interests.

The consequence of acceding to a seemingly simple favor can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will take all matters to the owner, which cost the rental investor time and effort.

Tenants will use contact with the property owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at unreasonable hours or with unreasonable requests.

 

We're paid to be your defend the owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the owner to overrule our work.