Communications With The Tenant

Managing interactions with a renter in Northern Virginia

One of the important services that any property manager in Northern Virginia performs is providing a level of separation between the tenant and the rental investor. The best practice is for the landlord to deny any direct contact with the renter. Important tip for rental investors: avoid sharing your contact information with the renter.

Tenants in Northern Virginia typically ask to change lease provisions, or make other special requests. The property management professional knows the rules and knows why the rules are there. A renter can catch an uniformed property owner at a moment of ignorance causing the landlord to give into a request that is against the owner's own interests.

The consequence of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will appeal every question to the landlord, which cost the landlord time and effort.

Tenants will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at strange hours or with crazy requests.

 

We're paid to be your defend the landlord's interests. It's harder to do that job when the renter is going to ask the landlord to overrule our work.