Communications With The Tenant

One of the important services that your property manager in Northern Virginia performs is providing a level of separation between the renter and the landlord. The best practice is for the property owner to deny any direct contact with the renter. Important advice for property owners: never share your contact information with the renter.

Tenants in Northern Virginia often ask to bend lease provisions, or ask for other special requests. The property manager knows the lease and knows why the rules are there in the first place. A tenant can ambush an uniformed property owner at a moment of ignorance causing the rental investor to grant a request that is against the owner's own interests.

The result of acceding to what appears to be simple request can be a disaster in the long run. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will take every question to the landlord, which cost the property owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at unreasonable hours or with crazy requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to achieve that goal when the renter is going to ask the rental investor to overrule our work.