Communications With The Tenant

One of the primary duties that a property manager in Northern Virginia performs is providing a level of separation between the renter and the landlord. The best practice is for the property owner to avoid any direct contact with the renter. Important tip for rental investors: never share your contact information with the renter.

Tenants in Northern Virginia will often ask to break lease provisions, or ask for other special requests. The property management expert knows the rules and knows why the lease provisions are there in the first place. A tenant can ambush an uniformed owner at a moment of ignorance causing the landlord to give into a request that is against the rental investor's own interests.

The consequence of giving into a seemingly simple favor can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will appeal every question to the landlord, which cost the landlord time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at unreasonable hours or with various requests.

 

We're paid to be your defend the owner's interests. It's harder to achieve that goal when the renter is going to ask the owner to second-guess our work.