Communications With The Tenant

One of the most important services that any property manager in Northern Virginia performs is providing a level of separation between the tenant and the property owner. The best practice is for the property owner to deny any direct contact with the tenant. Important tip for property owners: never share your contact information with the renter.

Renters in Northern Virginia will often ask to change lease provisions, or make other special requests. The property management professional knows the rules and knows why the lease provisions exist. A tenant can catch an uniformed landlord at a moment of weakness causing the rental investor to grant a request that is counter to the rental investor's own interests.

The consequence of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the renter believes there is an opportunity to appeal, the renter will take all matters to the rental investor, which cost the rental investor time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at strange hours or with various requests.

 

We're paid to be your defend the rental investor's interests. It's harder to achieve that goal when the renter is going to ask the landlord to overrule our work.