Communications With The Tenant

One of the primary services that any property management expert in Northern Virginia performs is providing a level of separation between the tenant and the owner. The best practice is for the owner to deny any direct contact with the renter. Important tip for landlords: avoid sharing your contact information with the tenant.

Renters in Northern Virginia will often ask to change rules, or ask for other special requests. The property manager knows the rules and knows why the rules exist. A renter can catch an uniformed owner at a moment of weakness causing the rental investor to give into a request that is against the rental investor's own interests.

The result of giving into a seemingly simple favor can be a disaster in the long run. Furthermore, once the renter knows there is an opportunity to appeal, the renter will appeal every question to the property owner, which cost the property owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at unreasonable hours or with unreasonable requests.

 

We're paid to be your protect the owner's interests. It's harder to achieve that goal when the tenant is going to ask the property owner to second-guess our work.