Communications With The Tenant

One of the most important services that your property manager in Northern Virginia performs is providing a level of separation between the tenant and the property owner. The best practice is for the owner to avoid any direct contact with the renter. Important advice for owners: avoid sharing your contact information with the renter.

Tenants in Northern Virginia often ask to change lease provisions, or make other special requests. The property management professional knows the rules and knows why the rules are there. A renter can catch an uniformed rental investor at a moment of ignorance causing the landlord to grant a request that is against the landlord's own interests.

The consequence of acceding to a seemingly simple request can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will take every question to the owner, which cost the property owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at strange hours or with various requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to achieve that goal when the renter is going to ask the property owner to overrule our work.