Communications With The Tenant

One of the most important services that your property management expert in Northern Virginia performs is providing a level of separation between the tenant and the property owner. The best practice is for the owner to avoid any direct contact with the renter. Important tip for landlords: avoid sharing your contact information with the tenant.

Tenants in Northern Virginia will often ask to bend rules, or make other special requests. The property management professional knows the lease and knows why the rules are there. A renter can ambush an uniformed owner at a moment of ignorance causing the rental investor to give into a request that is counter to the rental investor's own interests.

The consequence of acceding to a seemingly simple request can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will take every question to the landlord, which cost the owner time and effort.

Renters will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at odd hours or with crazy requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to do that job when the renter is going to ask the rental investor to second-guess our work.