Communications With The Tenant

One of the primary services that a property management expert in Northern Virginia performs is providing a level of separation between the renter and the property owner. The best practice is for the owner to avoid any direct contact with the renter. Important tip for rental investors: never share your contact information with the tenant.

Renters in Northern Virginia often ask to break rules, or ask for other special requests. The property manager knows the lease and knows why the lease provisions are there in the first place. A renter can ambush an uniformed owner at a moment of weakness causing the rental investor to grant a request that is counter to the rental investor's own interests.

The consequence of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will appeal all matters to the property owner, which cost the rental investor time and effort.

Renters will use contact with the landlord to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at unreasonable hours or with unreasonable requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the property owner to second-guess our work.