Communications With The Tenant

One of the most important duties that your property manager in Potomac Yard performs is providing a level of separation between the tenant and the landlord. The best practice is for the rental investor to deny any direct contact with the tenant. Important tip for landlords: never share your contact information with the renter.

Tenants in Potomac Yard typically ask to bend lease provisions, or ask for other special requests. The property manager knows the rules and knows why the rules exist. A renter can ambush an uniformed rental investor at a moment of weakness causing the owner to grant a request that is against the landlord's own interests.

The result of acceding to what appears to be simple request can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the tenant will take all matters to the rental investor, which cost the property owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at strange hours or with unreasonable requests.

 

We're paid to be your protect the property owner's interests. It's harder to do that job when the renter is going to ask the rental investor to overrule our work.