Communications With The Tenant

One of the most critical services that a property management professional in Potomac Yard performs is providing a level of separation between the tenant and the rental investor. The best practice is for the owner to avoid any direct contact with the tenant. Important advice for rental investors: avoid sharing your contact information with the renter.

Renters in Potomac Yard may ask to bend lease provisions, or make other special requests. The property management expert knows the lease and knows why the rules are there in the first place. A tenant can ambush an uniformed landlord at a moment of weakness causing the property owner to grant a request that is against the landlord's own interests.

The result of acceding to a seemingly simple request can be a disaster in the long run. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will appeal every question to the rental investor, which cost the landlord time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at strange hours or with unreasonable requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to do that job when the tenant is going to ask the property owner to second-guess our work.