Communications With The Tenant

One of the most critical duties that any property management professional in Potomac Yard performs is providing a level of separation between the tenant and the landlord. The best practice is for the owner to deny any direct contact with the tenant. Important tip for landlords: never share your contact information with the renter.

Tenants in Potomac Yard typically ask to bend lease provisions, or make other special requests. The property management professional knows the rules and knows why the rules are there in the first place. A renter can catch an uniformed property owner at a moment of weakness causing the landlord to grant a request that is against the property owner's own interests.

The result of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will take every question to the property owner, which cost the owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at unreasonable hours or with various requests.

 

We're paid to be your defend the owner's interests. It's more difficult to do that job when the tenant is going to ask the rental investor to overrule our work.