Communications With The Tenant

One of the primary services that any property management professional in Potomac Yard performs is providing a level of separation between the renter and the owner. The best practice is for the owner to avoid any direct contact with the tenant. Important advice for owners: avoid sharing your contact information with the tenant.

Tenants in Potomac Yard typically ask to bend rules, or ask for other special requests. The property management expert knows the lease and knows why the lease provisions exist. A renter can catch an uniformed rental investor at a moment of ignorance causing the rental investor to grant a request that is counter to the owner's own interests.

The consequence of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will take every question to the property owner, which cost the owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at strange hours or with various requests.

 

We're paid to be your defend the owner's interests. It's harder to achieve that goal when the tenant is going to ask the owner to second-guess our work.