Communications With The Tenant

One of the primary services that your property manager in Old Town performs is providing a level of separation between the tenant and the landlord. The best practice is for the rental investor to deny any direct contact with the renter. Important advice for owners: avoid sharing your contact information with the tenant.

Renters in Old Town often ask to change rules, or ask for other special requests. The property management expert knows the lease and knows why the lease provisions are there. A tenant can catch an uniformed property owner at a moment of weakness causing the rental investor to give into a request that is against the rental investor's own interests.

The consequence of giving into a seemingly simple favor can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will take all matters to the property owner, which cost the landlord time and effort.

Renters will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at odd hours or with unreasonable requests.

 

We're paid to be your defend the landlord's interests. It's harder to do that job when the tenant is going to ask the rental investor to overrule our work.