Communications With The Tenant

One of the important duties that a property manager in Old Town performs is providing a level of separation between the tenant and the owner. The best practice is for the owner to avoid any direct contact with the tenant. Important advice for property owners: avoid sharing your contact information with the tenant.

Renters in Old Town may ask to break lease provisions, or ask for other special requests. The property management professional knows the rules and knows why the lease provisions are there in the first place. A tenant can catch an uniformed landlord at a moment of ignorance causing the owner to give into a request that is counter to the landlord's own interests.

The result of giving into a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will appeal all matters to the property owner, which cost the owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at odd hours or with crazy requests.

 

We're paid to be your protect the rental investor's interests. It's harder to achieve that goal when the renter is going to ask the rental investor to second-guess our work.