Communications With The Tenant

One of the most important services that your property management professional in Old Town performs is providing a level of separation between the renter and the property owner. The best practice is for the property owner to deny any direct contact with the tenant. Important advice for rental investors: avoid sharing your contact information with the tenant.

Tenants in Old Town typically ask to bend lease provisions, or ask for other special requests. The property management professional knows the lease and knows why the lease provisions are there. A renter can ambush an uniformed property owner at a moment of weakness causing the owner to grant a request that is counter to the rental investor's own interests.

The consequence of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will appeal all matters to the property owner, which cost the landlord time and effort.

Tenants will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at strange hours or with various requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the rental investor to second-guess our work.