Communications With The Tenant

One of the most critical duties that any property management professional in Old Town performs is providing a level of separation between the renter and the property owner. The best practice is for the landlord to deny any direct contact with the renter. Important advice for rental investors: avoid sharing your contact information with the renter.

Tenants in Old Town may ask to break lease provisions, or ask for other special requests. The property management expert knows the lease and knows why the lease provisions exist. A tenant can catch an uniformed property owner at a moment of weakness causing the rental investor to give into a request that is against the rental investor's own interests.

The result of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the renter believes there is an opportunity to appeal, the renter will take every question to the rental investor, which cost the property owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at odd hours or with various requests.

 

We're paid to be your defend the owner's interests. It's harder to achieve that goal when the tenant is going to ask the landlord to overrule our work.