Communications With The Tenant

One of the most important services that any property management professional in Old Town performs is providing a level of separation between the tenant and the rental investor. The best practice is for the property owner to avoid any direct contact with the tenant. Important tip for rental investors: avoid sharing your contact information with the tenant.

Renters in Old Town will often ask to change lease provisions, or make other special requests. The property management expert knows the rules and knows why the lease provisions are there in the first place. A renter can ambush an uniformed landlord at a moment of ignorance causing the landlord to grant a request that is against the owner's own interests.

The result of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will appeal all matters to the owner, which cost the owner time and effort.

Renters will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at odd hours or with various requests.

 

We're paid to be your defend the property owner's interests. It's harder to achieve that goal when the renter is going to ask the property owner to overrule our work.