Communications With The Tenant

One of the important duties that any property management professional in New Alexandria performs is providing a level of separation between the renter and the rental investor. The best practice is for the landlord to deny any direct contact with the renter. Important advice for landlords: never share your contact information with the tenant.

Tenants in New Alexandria often ask to break rules, or ask for other special requests. The property manager knows the lease and knows why the rules are there in the first place. A renter can catch an uniformed rental investor at a moment of ignorance causing the property owner to give into a request that is against the rental investor's own interests.

The result of acceding to what appears to be simple favor can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will appeal every question to the landlord, which cost the rental investor time and effort.

Renters will use contact with the property owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at strange hours or with unreasonable requests.

 

We're paid to be your protect the property owner's interests. It's harder to do that job when the renter is going to ask the rental investor to overrule our work.