Communications With The Tenant

One of the important duties that your property management expert in Franconia performs is providing a level of separation between the tenant and the property owner. The best practice is for the property owner to avoid any direct contact with the renter. Important advice for owners: avoid sharing your contact information with the tenant.

Tenants in Franconia typically ask to break lease provisions, or ask for other special requests. The property management expert knows the lease and knows why the lease provisions exist. A tenant can catch an uniformed owner at a moment of ignorance causing the landlord to grant a request that is against the owner's own interests.

The consequence of acceding to what appears to be simple favor can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will appeal every question to the owner, which cost the property owner time and effort.

Renters will use contact with the owner to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at strange hours or with crazy requests.

 

We're paid to be your protect the landlord's interests. It's harder to achieve that goal when the renter is going to ask the landlord to overrule our work.