Communications With The Tenant

One of the important duties that any property management professional in Franconia performs is providing a level of separation between the renter and the owner. The best practice is for the landlord to avoid any direct contact with the renter. Important tip for rental investors: avoid sharing your contact information with the renter.

Tenants in Franconia will often ask to break rules, or make other special requests. The property manager knows the lease and knows why the rules are there. A renter can catch an uniformed property owner at a moment of ignorance causing the owner to grant a request that is against the rental investor's own interests.

The result of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will appeal every question to the owner, which cost the property owner time and effort.

Renters will use contact with the owner to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at odd hours or with crazy requests.

 

We're paid to be your defend the property owner's interests. It's harder to do that job when the renter is going to ask the property owner to overrule our work.