Communications With The Tenant

One of the most important duties that a property management expert in Franconia performs is providing a level of separation between the renter and the rental investor. The best practice is for the rental investor to deny any direct contact with the tenant. Important advice for landlords: never share your contact information with the renter.

Renters in Franconia will often ask to bend lease provisions, or make other special requests. The property management expert knows the rules and knows why the rules exist. A tenant can ambush an uniformed rental investor at a moment of ignorance causing the owner to grant a request that is against the landlord's own interests.

The consequence of acceding to a seemingly simple favor can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will appeal every question to the rental investor, which cost the rental investor time and effort.

Renters will use contact with the landlord to build a personal relationship with the landlord. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at odd hours or with various requests.

 

We're paid to be your protect the property owner's interests. It's harder to achieve that goal when the renter is going to ask the owner to second-guess our work.