Communications With The Tenant

One of the most important duties that any property manager in Franconia performs is providing a level of separation between the tenant and the owner. The best practice is for the rental investor to avoid any direct contact with the tenant. Important advice for property owners: never share your contact information with the tenant.

Renters in Franconia may ask to bend lease provisions, or ask for other special requests. The property manager knows the rules and knows why the lease provisions exist. A tenant can catch an uniformed landlord at a moment of weakness causing the owner to give into a request that is counter to the property owner's own interests.

The result of acceding to a seemingly simple request can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will take all matters to the property owner, which cost the owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at unreasonable hours or with unreasonable requests.

 

We're paid to be your defend the landlord's interests. It's harder to do that job when the tenant is going to ask the landlord to overrule our work.