Communications With The Tenant

One of the primary duties that a property manager in Del Ray performs is providing a level of separation between the tenant and the landlord. The best practice is for the rental investor to avoid any direct contact with the renter. Important advice for owners: avoid sharing your contact information with the renter.

Renters in Del Ray will often ask to break rules, or ask for other special requests. The property manager knows the lease and knows why the rules are there in the first place. A renter can ambush an uniformed landlord at a moment of ignorance causing the rental investor to give into a request that is counter to the landlord's own interests.

The result of giving into a seemingly simple favor can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will take every question to the property owner, which cost the owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at strange hours or with unreasonable requests.

 

We're paid to be your protect the rental investor's interests. It's harder to do that job when the tenant is going to ask the property owner to second-guess our work.