Communications With The Tenant

One of the most important duties that any property management expert in Del Ray performs is providing a level of separation between the tenant and the owner. The best practice is for the owner to avoid any direct contact with the tenant. Important tip for rental investors: avoid sharing your contact information with the renter.

Renters in Del Ray may ask to break lease provisions, or make other special requests. The property manager knows the lease and knows why the rules exist. A tenant can ambush an uniformed owner at a moment of ignorance causing the property owner to grant a request that is against the rental investor's own interests.

The consequence of acceding to a seemingly simple favor can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will appeal every question to the landlord, which cost the rental investor time and effort.

Tenants will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at strange hours or with various requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to do that job when the tenant is going to ask the landlord to second-guess our work.