Communications With The Tenant

One of the most important services that a property manager in Carlyle District performs is providing a level of separation between the tenant and the owner. The best practice is for the rental investor to deny any direct contact with the tenant. Important advice for rental investors: never share your contact information with the renter.

Renters in Carlyle District may ask to break lease provisions, or make other special requests. The property manager knows the rules and knows why the rules are there. A renter can ambush an uniformed owner at a moment of weakness causing the property owner to grant a request that is counter to the property owner's own interests.

The result of acceding to a seemingly simple request can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will take every question to the rental investor, which cost the property owner time and effort.

Renters will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at odd hours or with various requests.

 

We're paid to be your defend the rental investor's interests. It's more difficult to achieve that goal when the renter is going to ask the property owner to overrule our work.