Communications With The Tenant

One of the most important duties that any property management professional in Carlyle District performs is providing a level of separation between the renter and the rental investor. The best practice is for the owner to avoid any direct contact with the renter. Important advice for owners: avoid sharing your contact information with the tenant.

Renters in Carlyle District often ask to bend lease provisions, or ask for other special requests. The property management expert knows the rules and knows why the rules are there. A tenant can ambush an uniformed landlord at a moment of weakness causing the owner to grant a request that is counter to the rental investor's own interests.

The result of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will take every question to the landlord, which cost the landlord time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at odd hours or with various requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to achieve that goal when the tenant is going to ask the rental investor to second-guess our work.