Communications With The Tenant

One of the most important duties that your property manager in Northern Virginia performs is providing a level of separation between the renter and the property owner. The best practice is for the owner to avoid any direct contact with the renter. Important tip for landlords: never share your contact information with the tenant.

Tenants in Northern Virginia may ask to bend rules, or make other special requests. The property management expert knows the rules and knows why the rules exist. A tenant can ambush an uniformed owner at a moment of weakness causing the property owner to give into a request that is against the landlord's own interests.

The result of giving into a seemingly simple request can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will appeal all matters to the rental investor, which cost the rental investor time and effort.

Tenants will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at strange hours or with unreasonable requests.

 

We're paid to be your protect the landlord's interests. It's harder to do that job when the renter is going to ask the landlord to second-guess our work.