Communications With The Tenant

One of the important services that a property management expert in Northern Virginia performs is providing a level of separation between the renter and the landlord. The best practice is for the property owner to avoid any direct contact with the renter. Important advice for rental investors: never share your contact information with the renter.

Renters in Northern Virginia may ask to change rules, or make other special requests. The property management professional knows the lease and knows why the rules exist. A renter can ambush an uniformed property owner at a moment of ignorance causing the rental investor to grant a request that is against the property owner's own interests.

The result of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the tenant will appeal every question to the landlord, which cost the owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at unreasonable hours or with unreasonable requests.

 

We're paid to be your defend the landlord's interests. It's harder to do that job when the tenant is going to ask the owner to overrule our work.