Communications With The Tenant

One of the most important services that your property management expert in Northern Virginia performs is providing a level of separation between the tenant and the landlord. The best practice is for the rental investor to avoid any direct contact with the renter. Important advice for landlords: never share your contact information with the tenant.

Tenants in Northern Virginia will often ask to bend lease provisions, or ask for other special requests. The property manager knows the lease and knows why the rules exist. A renter can catch an uniformed owner at a moment of ignorance causing the owner to grant a request that is counter to the property owner's own interests.

The consequence of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will take every question to the property owner, which cost the landlord time and effort.

Renters will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at odd hours or with crazy requests.

 

We're paid to be your defend the rental investor's interests. It's harder to achieve that goal when the tenant is going to ask the rental investor to second-guess our work.