Communications With The Tenant

One of the most critical services that any property management expert in Northern Virginia performs is providing a level of separation between the tenant and the rental investor. The best practice is for the rental investor to deny any direct contact with the renter. Important advice for rental investors: never share your contact information with the renter.

Renters in Northern Virginia often ask to break rules, or ask for other special requests. The property management professional knows the rules and knows why the lease provisions are there in the first place. A tenant can ambush an uniformed property owner at a moment of ignorance causing the landlord to give into a request that is against the rental investor's own interests.

The consequence of giving into a seemingly simple request can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will take every question to the landlord, which cost the rental investor time and effort.

Renters will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at odd hours or with crazy requests.

 

We're paid to be your defend the landlord's interests. It's harder to do that job when the renter is going to ask the owner to second-guess our work.