Communications With The Tenant

One of the primary services that any property management professional in Northern Virginia performs is providing a level of separation between the tenant and the property owner. The best practice is for the property owner to deny any direct contact with the renter. Important advice for owners: never share your contact information with the tenant.

Tenants in Northern Virginia often ask to bend lease provisions, or make other special requests. The property management professional knows the rules and knows why the lease provisions are there in the first place. A tenant can ambush an uniformed owner at a moment of ignorance causing the owner to give into a request that is against the rental investor's own interests.

The result of giving into a seemingly simple request can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the renter will appeal every question to the owner, which cost the landlord time and effort.

Renters will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at unreasonable hours or with crazy requests.

 

We're paid to be your defend the property owner's interests. It's harder to do that job when the tenant is going to ask the rental investor to overrule our work.