Communications With The Tenant

One of the primary duties that a property management expert in Northern Virginia performs is providing a level of separation between the renter and the owner. The best practice is for the owner to avoid any direct contact with the tenant. Important advice for property owners: never share your contact information with the tenant.

Tenants in Northern Virginia may ask to break rules, or ask for other special requests. The property management expert knows the rules and knows why the lease provisions exist. A tenant can ambush an uniformed landlord at a moment of weakness causing the rental investor to give into a request that is against the landlord's own interests.

The consequence of acceding to what appears to be simple favor can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the renter will take every question to the property owner, which cost the landlord time and effort.

Tenants will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at unreasonable hours or with various requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to do that job when the tenant is going to ask the owner to second-guess our work.