Communications With The Tenant

Handling interactions with a tenant in Northern Virginia

One of the most critical duties that any property manager in Northern Virginia performs is providing a level of separation between the tenant and the landlord. The best practice is for the owner to deny any direct contact with the renter. Important tip for property owners: never share your contact information with the renter.

Tenants in Northern Virginia may ask to bend rules, or make other special requests. The property management expert knows the lease and knows why the lease provisions exist. A tenant can catch an uniformed rental investor at a moment of ignorance causing the rental investor to give into a request that is against the rental investor's own interests.

The result of giving into what appears to be simple favor can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will take every question to the rental investor, which cost the property owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at strange hours or with various requests.


We're paid to be your protect the rental investor's interests. It's harder to do that job when the renter is going to ask the owner to overrule our work.