Communications With The Tenant

One of the most critical duties that your property management expert in Northern Virginia performs is providing a level of separation between the tenant and the property owner. The best practice is for the rental investor to avoid any direct contact with the renter. Important tip for landlords: never share your contact information with the tenant.

Tenants in Northern Virginia will often ask to bend rules, or make other special requests. The property management professional knows the lease and knows why the rules are there. A renter can catch an uniformed landlord at a moment of ignorance causing the owner to grant a request that is against the property owner's own interests.

The result of acceding to what appears to be simple request can be a disaster in the long run. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will take all matters to the property owner, which cost the rental investor time and effort.

Tenants will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at odd hours or with crazy requests.

 

We're paid to be your defend the property owner's interests. It's harder to achieve that goal when the renter is going to ask the owner to second-guess our work.