Communications With The Tenant

One of the most important services that any property manager in Northern Virginia performs is providing a level of separation between the renter and the landlord. The best practice is for the property owner to avoid any direct contact with the tenant. Important tip for rental investors: avoid sharing your contact information with the renter.

Tenants in Northern Virginia will often ask to break rules, or ask for other special requests. The property management expert knows the lease and knows why the lease provisions are there. A tenant can catch an uniformed owner at a moment of ignorance causing the owner to give into a request that is against the landlord's own interests.

The result of giving into a seemingly simple request can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the renter will appeal every question to the property owner, which cost the owner time and effort.

Renters will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at odd hours or with unreasonable requests.

 

We're paid to be your defend the owner's interests. It's harder to achieve that goal when the renter is going to ask the landlord to overrule our work.