Communications With The Tenant

Managing interactions with a renter in Northern Virginia

One of the important duties that a property manager in Northern Virginia performs is providing a level of separation between the renter and the landlord. The best practice is for the property owner to deny any direct contact with the tenant. Important advice for property owners: never share your contact information with the renter.

Renters in Northern Virginia will often ask to break lease provisions, or make other special requests. The property management expert knows the rules and knows why the lease provisions are there. A tenant can ambush an uniformed landlord at a moment of weakness causing the landlord to give into a request that is against the rental investor's own interests.

The consequence of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will appeal every question to the landlord, which cost the rental investor time and effort.

Tenants will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at unreasonable hours or with various requests.

 

We're paid to be your defend the owner's interests. It's more difficult to achieve that goal when the renter is going to ask the rental investor to second-guess our work.