Communications With The Tenant

One of the primary duties that a property manager in Northern Virginia performs is providing a level of separation between the renter and the property owner. The best practice is for the owner to deny any direct contact with the renter. Important tip for property owners: never share your contact information with the renter.

Tenants in Northern Virginia often ask to bend lease provisions, or make other special requests. The property management professional knows the rules and knows why the lease provisions exist. A tenant can ambush an uniformed property owner at a moment of ignorance causing the property owner to give into a request that is counter to the rental investor's own interests.

The consequence of acceding to a seemingly simple favor can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will take every question to the owner, which cost the owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at odd hours or with unreasonable requests.

 

We're paid to be your defend the rental investor's interests. It's harder to do that job when the renter is going to ask the rental investor to overrule our work.