Communications With The Tenant

One of the important services that your property manager in Northern Virginia performs is providing a level of separation between the tenant and the property owner. The best practice is for the property owner to avoid any direct contact with the tenant. Important tip for rental investors: never share your contact information with the tenant.

Tenants in Northern Virginia may ask to break rules, or make other special requests. The property manager knows the rules and knows why the lease provisions exist. A renter can ambush an uniformed rental investor at a moment of weakness causing the owner to give into a request that is counter to the property owner's own interests.

The result of giving into what appears to be simple favor can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will take every question to the owner, which cost the owner time and effort.

Renters will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at odd hours or with crazy requests.

 

We're paid to be your protect the owner's interests. It's harder to achieve that goal when the renter is going to ask the property owner to overrule our work.