Communications With The Tenant

One of the most important duties that a property manager in Northern Virginia performs is providing a level of separation between the tenant and the property owner. The best practice is for the property owner to deny any direct contact with the renter. Important tip for owners: avoid sharing your contact information with the renter.

Renters in Northern Virginia will often ask to break lease provisions, or ask for other special requests. The property management professional knows the lease and knows why the rules are there. A tenant can ambush an uniformed property owner at a moment of weakness causing the rental investor to give into a request that is counter to the landlord's own interests.

The consequence of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will appeal all matters to the rental investor, which cost the rental investor time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at odd hours or with crazy requests.

 

We're paid to be your defend the landlord's interests. It's more difficult to achieve that goal when the renter is going to ask the property owner to second-guess our work.