Communications With The Tenant

One of the most critical services that your property manager in Northern Virginia performs is providing a level of separation between the renter and the property owner. The best practice is for the rental investor to deny any direct contact with the renter. Important tip for landlords: avoid sharing your contact information with the renter.

Renters in Northern Virginia typically ask to break rules, or make other special requests. The property management professional knows the rules and knows why the lease provisions are there in the first place. A renter can ambush an uniformed owner at a moment of ignorance causing the landlord to grant a request that is counter to the landlord's own interests.

The consequence of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will appeal all matters to the landlord, which cost the rental investor time and effort.

Renters will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at strange hours or with various requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to do that job when the renter is going to ask the rental investor to overrule our work.