Communications With The Tenant

One of the primary services that any property management expert in Northern Virginia performs is providing a level of separation between the renter and the property owner. The best practice is for the rental investor to avoid any direct contact with the tenant. Important advice for owners: never share your contact information with the tenant.

Renters in Northern Virginia often ask to change rules, or ask for other special requests. The property management expert knows the rules and knows why the rules are there. A tenant can catch an uniformed rental investor at a moment of weakness causing the owner to give into a request that is against the landlord's own interests.

The result of acceding to what appears to be simple request can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will appeal all matters to the landlord, which cost the landlord time and effort.

Renters will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at strange hours or with crazy requests.

 

We're paid to be your defend the landlord's interests. It's harder to do that job when the renter is going to ask the landlord to overrule our work.