Communications With The Tenant

One of the most critical duties that any property management professional in Northern Virginia performs is providing a level of separation between the renter and the rental investor. The best practice is for the property owner to avoid any direct contact with the tenant. Important advice for landlords: never share your contact information with the renter.

Renters in Northern Virginia typically ask to break rules, or ask for other special requests. The property management professional knows the lease and knows why the rules exist. A renter can ambush an uniformed landlord at a moment of ignorance causing the property owner to grant a request that is counter to the landlord's own interests.

The result of giving into what appears to be simple request can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will take every question to the property owner, which cost the owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at unreasonable hours or with crazy requests.

 

We're paid to be your protect the rental investor's interests. It's harder to achieve that goal when the tenant is going to ask the rental investor to overrule our work.