Communications With The Tenant

One of the important services that a property manager in Northern Virginia performs is providing a level of separation between the tenant and the landlord. The best practice is for the landlord to avoid any direct contact with the renter. Important tip for owners: avoid sharing your contact information with the tenant.

Tenants in Northern Virginia typically ask to bend lease provisions, or ask for other special requests. The property management expert knows the lease and knows why the rules are there. A renter can ambush an uniformed owner at a moment of weakness causing the owner to grant a request that is against the rental investor's own interests.

The consequence of acceding to a seemingly simple request can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will appeal all matters to the property owner, which cost the owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at unreasonable hours or with unreasonable requests.

 

We're paid to be your protect the owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the property owner to overrule our work.