Communications With The Tenant

One of the important services that your property management professional in Northern Virginia performs is providing a level of separation between the renter and the property owner. The best practice is for the property owner to deny any direct contact with the tenant. Important advice for owners: avoid sharing your contact information with the renter.

Tenants in Northern Virginia will often ask to break rules, or make other special requests. The property management professional knows the rules and knows why the lease provisions are there in the first place. A tenant can ambush an uniformed rental investor at a moment of weakness causing the rental investor to grant a request that is against the landlord's own interests.

The consequence of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will take all matters to the owner, which cost the owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the landlord. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at unreasonable hours or with crazy requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to do that job when the renter is going to ask the property owner to second-guess our work.