Communications With The Tenant

One of the most important duties that your property management professional in Northern Virginia performs is providing a level of separation between the renter and the property owner. The best practice is for the landlord to deny any direct contact with the tenant. Important advice for owners: avoid sharing your contact information with the tenant.

Tenants in Northern Virginia may ask to bend lease provisions, or ask for other special requests. The property management professional knows the rules and knows why the rules exist. A tenant can ambush an uniformed owner at a moment of ignorance causing the property owner to grant a request that is against the rental investor's own interests.

The result of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the renter knows there is an opportunity to appeal, the tenant will appeal every question to the landlord, which cost the landlord time and effort.

Renters will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at odd hours or with crazy requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to do that job when the renter is going to ask the rental investor to overrule our work.