Communications With The Tenant

One of the important services that your property manager in Northern Virginia performs is providing a level of separation between the tenant and the landlord. The best practice is for the owner to avoid any direct contact with the tenant. Important tip for rental investors: never share your contact information with the tenant.

Renters in Northern Virginia often ask to break lease provisions, or ask for other special requests. The property management professional knows the rules and knows why the lease provisions are there. A renter can catch an uniformed rental investor at a moment of ignorance causing the rental investor to give into a request that is counter to the landlord's own interests.

The consequence of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will appeal all matters to the rental investor, which cost the rental investor time and effort.

Tenants will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at unreasonable hours or with unreasonable requests.

 

We're paid to be your defend the rental investor's interests. It's more difficult to achieve that goal when the renter is going to ask the rental investor to second-guess our work.