Communications With The Tenant

One of the most critical services that a property manager in Northern Virginia performs is providing a level of separation between the renter and the rental investor. The best practice is for the property owner to avoid any direct contact with the renter. Important tip for property owners: never share your contact information with the renter.

Renters in Northern Virginia will often ask to change lease provisions, or ask for other special requests. The property management professional knows the lease and knows why the rules exist. A tenant can catch an uniformed property owner at a moment of weakness causing the owner to give into a request that is counter to the rental investor's own interests.

The consequence of acceding to a seemingly simple request can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the tenant will appeal every question to the rental investor, which cost the property owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at odd hours or with unreasonable requests.

 

We're paid to be your defend the property owner's interests. It's harder to do that job when the tenant is going to ask the landlord to overrule our work.