Communications With The Tenant

One of the most important duties that your property manager in Northern Virginia performs is providing a level of separation between the tenant and the owner. The best practice is for the property owner to deny any direct contact with the renter. Important advice for landlords: never share your contact information with the renter.

Renters in Northern Virginia typically ask to break lease provisions, or make other special requests. The property management expert knows the rules and knows why the rules are there. A renter can ambush an uniformed property owner at a moment of ignorance causing the landlord to give into a request that is counter to the owner's own interests.

The result of acceding to a seemingly simple favor can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will take all matters to the landlord, which cost the landlord time and effort.

Tenants will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at unreasonable hours or with unreasonable requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to achieve that goal when the renter is going to ask the property owner to overrule our work.