Communications With The Tenant

One of the most important duties that any property management professional in Northern Virginia performs is providing a level of separation between the renter and the owner. The best practice is for the property owner to deny any direct contact with the renter. Important advice for landlords: never share your contact information with the tenant.

Tenants in Northern Virginia may ask to break lease provisions, or ask for other special requests. The property management expert knows the lease and knows why the lease provisions are there. A renter can catch an uniformed owner at a moment of weakness causing the rental investor to grant a request that is counter to the property owner's own interests.

The result of giving into what appears to be simple request can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will appeal all matters to the owner, which cost the landlord time and effort.

Renters will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at strange hours or with unreasonable requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to do that job when the tenant is going to ask the owner to overrule our work.