Communications With The Tenant

One of the important services that a property management expert in Northern Virginia performs is providing a level of separation between the renter and the owner. The best practice is for the owner to avoid any direct contact with the tenant. Important tip for rental investors: never share your contact information with the tenant.

Renters in Northern Virginia often ask to bend lease provisions, or ask for other special requests. The property manager knows the rules and knows why the lease provisions are there in the first place. A renter can catch an uniformed owner at a moment of ignorance causing the property owner to grant a request that is against the property owner's own interests.

The consequence of giving into a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will take all matters to the rental investor, which cost the rental investor time and effort.

Tenants will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at unreasonable hours or with various requests.

 

We're paid to be your protect the owner's interests. It's harder to do that job when the tenant is going to ask the rental investor to overrule our work.