Communications With The Tenant

One of the most critical services that any property manager in Northern Virginia performs is providing a level of separation between the tenant and the landlord. The best practice is for the rental investor to avoid any direct contact with the tenant. Important advice for owners: avoid sharing your contact information with the renter.

Renters in Northern Virginia may ask to change rules, or make other special requests. The property management expert knows the rules and knows why the rules exist. A renter can catch an uniformed owner at a moment of ignorance causing the owner to grant a request that is against the rental investor's own interests.

The result of acceding to what appears to be simple favor can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will take all matters to the landlord, which cost the landlord time and effort.

Renters will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at odd hours or with crazy requests.

 

We're paid to be your protect the landlord's interests. It's harder to do that job when the renter is going to ask the owner to second-guess our work.