Communications With The Tenant

One of the most critical services that your property management expert in Northern Virginia performs is providing a level of separation between the renter and the landlord. The best practice is for the rental investor to deny any direct contact with the renter. Important advice for owners: avoid sharing your contact information with the tenant.

Tenants in Northern Virginia will often ask to bend lease provisions, or make other special requests. The property manager knows the lease and knows why the rules are there in the first place. A tenant can ambush an uniformed landlord at a moment of ignorance causing the owner to grant a request that is against the rental investor's own interests.

The consequence of acceding to a seemingly simple request can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the tenant will appeal all matters to the landlord, which cost the rental investor time and effort.

Renters will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at odd hours or with various requests.

 

We're paid to be your protect the landlord's interests. It's harder to achieve that goal when the renter is going to ask the property owner to overrule our work.