Communications With The Tenant

One of the important duties that your property management expert in Northern Virginia performs is providing a level of separation between the renter and the property owner. The best practice is for the owner to deny any direct contact with the tenant. Important tip for rental investors: avoid sharing your contact information with the renter.

Tenants in Northern Virginia often ask to bend lease provisions, or ask for other special requests. The property management expert knows the rules and knows why the lease provisions are there. A tenant can catch an uniformed rental investor at a moment of weakness causing the landlord to grant a request that is against the landlord's own interests.

The consequence of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will appeal all matters to the property owner, which cost the property owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at unreasonable hours or with various requests.

 

We're paid to be your protect the owner's interests. It's more difficult to achieve that goal when the renter is going to ask the owner to overrule our work.