Communications With The Tenant

One of the important duties that any property manager in Northern Virginia performs is providing a level of separation between the tenant and the property owner. The best practice is for the owner to avoid any direct contact with the tenant. Important tip for rental investors: avoid sharing your contact information with the renter.

Renters in Northern Virginia may ask to change lease provisions, or ask for other special requests. The property management expert knows the rules and knows why the rules are there. A renter can catch an uniformed landlord at a moment of weakness causing the property owner to give into a request that is counter to the rental investor's own interests.

The consequence of giving into a seemingly simple request can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will take every question to the owner, which cost the owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at strange hours or with crazy requests.

 

We're paid to be your defend the landlord's interests. It's more difficult to achieve that goal when the tenant is going to ask the landlord to second-guess our work.