Communications With The Tenant

One of the most critical duties that your property manager in Dale City performs is providing a level of separation between the tenant and the landlord. The best practice is for the rental investor to avoid any direct contact with the tenant. Important tip for owners: never share your contact information with the tenant.

Tenants in Dale City often ask to change rules, or make other special requests. The property management expert knows the lease and knows why the rules are there in the first place. A renter can ambush an uniformed property owner at a moment of weakness causing the property owner to grant a request that is counter to the property owner's own interests.

The result of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will take every question to the rental investor, which cost the rental investor time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at strange hours or with various requests.

 

We're paid to be your defend the landlord's interests. It's more difficult to do that job when the renter is going to ask the property owner to overrule our work.