Communications With The Tenant

One of the important duties that a property management professional in Dale City performs is providing a level of separation between the tenant and the rental investor. The best practice is for the owner to deny any direct contact with the renter. Important advice for rental investors: never share your contact information with the renter.

Renters in Dale City will often ask to change rules, or make other special requests. The property manager knows the lease and knows why the lease provisions are there. A renter can ambush an uniformed landlord at a moment of ignorance causing the landlord to give into a request that is against the landlord's own interests.

The result of giving into a seemingly simple request can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will appeal all matters to the rental investor, which cost the rental investor time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at unreasonable hours or with various requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to achieve that goal when the tenant is going to ask the landlord to overrule our work.