Communications With The Tenant

One of the most critical duties that a property management professional in White Post performs is providing a level of separation between the renter and the owner. The best practice is for the owner to deny any direct contact with the tenant. Important tip for rental investors: avoid sharing your contact information with the renter.

Renters in White Post may ask to change lease provisions, or ask for other special requests. The property manager knows the rules and knows why the rules exist. A renter can catch an uniformed property owner at a moment of weakness causing the rental investor to grant a request that is against the owner's own interests.

The consequence of acceding to a seemingly simple favor can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the tenant will take every question to the rental investor, which cost the landlord time and effort.

Tenants will use contact with the owner to build a personal relationship with the owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at strange hours or with unreasonable requests.

 

We're paid to be your defend the rental investor's interests. It's harder to do that job when the tenant is going to ask the landlord to overrule our work.