Communications With The Tenant

Handling interactions with a renter in Riverton

One of the most important services that any property manager in Riverton performs is providing a level of separation between the renter and the property owner. The best practice is for the rental investor to deny any direct contact with the renter. Important tip for property owners: avoid sharing your contact information with the tenant.

Renters in Riverton will often ask to break rules, or ask for other special requests. The property management professional knows the lease and knows why the rules exist. A tenant can ambush an uniformed property owner at a moment of weakness causing the rental investor to grant a request that is counter to the landlord's own interests.

The result of acceding to a seemingly simple favor can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the tenant will take all matters to the landlord, which cost the owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at odd hours or with unreasonable requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to do that job when the tenant is going to ask the landlord to second-guess our work.