Communications With The Tenant

One of the primary services that a property manager in Riverton performs is providing a level of separation between the tenant and the owner. The best practice is for the owner to deny any direct contact with the tenant. Important advice for rental investors: never share your contact information with the renter.

Tenants in Riverton may ask to bend lease provisions, or make other special requests. The property management professional knows the rules and knows why the lease provisions exist. A renter can ambush an uniformed landlord at a moment of weakness causing the owner to give into a request that is counter to the landlord's own interests.

The consequence of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will appeal all matters to the property owner, which cost the landlord time and effort.

Tenants will use contact with the owner to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at unreasonable hours or with crazy requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to do that job when the renter is going to ask the property owner to second-guess our work.