Communications With The Tenant

One of the primary services that your property management professional in Bentonville performs is providing a level of separation between the renter and the rental investor. The best practice is for the rental investor to deny any direct contact with the tenant. Important advice for landlords: never share your contact information with the tenant.

Renters in Bentonville will often ask to break rules, or ask for other special requests. The property management professional knows the lease and knows why the lease provisions exist. A tenant can ambush an uniformed rental investor at a moment of ignorance causing the rental investor to grant a request that is counter to the owner's own interests.

The result of giving into a seemingly simple favor can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the tenant will appeal all matters to the property owner, which cost the rental investor time and effort.

Renters will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at strange hours or with various requests.

 

We're paid to be your defend the property owner's interests. It's harder to achieve that goal when the renter is going to ask the rental investor to overrule our work.