Communications With The Tenant

One of the most critical duties that any property management professional in Woodstock performs is providing a level of separation between the tenant and the property owner. The best practice is for the owner to avoid any direct contact with the tenant. Important tip for landlords: avoid sharing your contact information with the renter.

Renters in Woodstock often ask to change rules, or make other special requests. The property manager knows the lease and knows why the rules are there. A tenant can catch an uniformed landlord at a moment of weakness causing the landlord to give into a request that is counter to the property owner's own interests.

The result of acceding to what appears to be simple request can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the tenant will take all matters to the property owner, which cost the owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at unreasonable hours or with unreasonable requests.

 

We're paid to be your defend the rental investor's interests. It's harder to achieve that goal when the renter is going to ask the property owner to overrule our work.