Communications With The Tenant

One of the most important services that a property management professional in Woodstock performs is providing a level of separation between the renter and the owner. The best practice is for the owner to deny any direct contact with the tenant. Important advice for rental investors: never share your contact information with the renter.

Tenants in Woodstock will often ask to change lease provisions, or ask for other special requests. The property manager knows the rules and knows why the rules are there in the first place. A tenant can ambush an uniformed rental investor at a moment of ignorance causing the owner to give into a request that is counter to the owner's own interests.

The result of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will appeal every question to the landlord, which cost the owner time and effort.

Renters will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at unreasonable hours or with unreasonable requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the landlord to second-guess our work.