Communications With The Tenant

One of the most important duties that any property manager in Woodstock performs is providing a level of separation between the renter and the landlord. The best practice is for the property owner to avoid any direct contact with the tenant. Important advice for property owners: never share your contact information with the renter.

Renters in Woodstock may ask to change lease provisions, or ask for other special requests. The property management professional knows the lease and knows why the rules exist. A renter can ambush an uniformed rental investor at a moment of ignorance causing the rental investor to give into a request that is counter to the rental investor's own interests.

The result of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will take every question to the landlord, which cost the rental investor time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at strange hours or with crazy requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to do that job when the tenant is going to ask the landlord to overrule our work.