Communications With The Tenant

One of the most important duties that a property management professional in Timberville performs is providing a level of separation between the tenant and the landlord. The best practice is for the rental investor to avoid any direct contact with the renter. Important advice for property owners: never share your contact information with the renter.

Tenants in Timberville will often ask to change rules, or ask for other special requests. The property manager knows the lease and knows why the lease provisions are there. A tenant can catch an uniformed landlord at a moment of ignorance causing the owner to grant a request that is against the owner's own interests.

The result of giving into what appears to be simple request can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will take every question to the landlord, which cost the landlord time and effort.

Renters will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at strange hours or with crazy requests.

 

We're paid to be your defend the rental investor's interests. It's more difficult to achieve that goal when the tenant is going to ask the owner to second-guess our work.