Communications With The Tenant

One of the important services that your property manager in Timberville performs is providing a level of separation between the tenant and the landlord. The best practice is for the rental investor to avoid any direct contact with the renter. Important advice for property owners: avoid sharing your contact information with the renter.

Renters in Timberville will often ask to bend rules, or make other special requests. The property management professional knows the rules and knows why the lease provisions exist. A tenant can catch an uniformed rental investor at a moment of ignorance causing the owner to give into a request that is against the landlord's own interests.

The consequence of acceding to what appears to be simple request can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will take every question to the owner, which cost the owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at unreasonable hours or with unreasonable requests.

 

We're paid to be your defend the owner's interests. It's harder to do that job when the renter is going to ask the landlord to overrule our work.