Communications With The Tenant

One of the important duties that any property manager in Timberville performs is providing a level of separation between the tenant and the rental investor. The best practice is for the property owner to avoid any direct contact with the renter. Important tip for property owners: avoid sharing your contact information with the renter.

Renters in Timberville often ask to break rules, or ask for other special requests. The property manager knows the lease and knows why the lease provisions are there. A renter can ambush an uniformed property owner at a moment of ignorance causing the property owner to grant a request that is counter to the property owner's own interests.

The result of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will appeal all matters to the landlord, which cost the owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at unreasonable hours or with crazy requests.

 

We're paid to be your protect the property owner's interests. It's harder to do that job when the renter is going to ask the rental investor to second-guess our work.