Communications With The Tenant

One of the most critical services that your property manager in Star Tannery performs is providing a level of separation between the renter and the landlord. The best practice is for the landlord to deny any direct contact with the renter. Important tip for property owners: never share your contact information with the tenant.

Renters in Star Tannery typically ask to bend rules, or ask for other special requests. The property manager knows the lease and knows why the rules exist. A renter can ambush an uniformed property owner at a moment of ignorance causing the owner to give into a request that is against the rental investor's own interests.

The consequence of acceding to what appears to be simple request can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the renter will appeal all matters to the rental investor, which cost the property owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at unreasonable hours or with crazy requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the landlord to second-guess our work.