Communications With The Tenant

One of the most critical services that any property management professional in Star Tannery performs is providing a level of separation between the tenant and the owner. The best practice is for the landlord to avoid any direct contact with the tenant. Important advice for property owners: avoid sharing your contact information with the tenant.

Tenants in Star Tannery often ask to change lease provisions, or ask for other special requests. The property management professional knows the rules and knows why the rules are there in the first place. A tenant can catch an uniformed property owner at a moment of weakness causing the property owner to grant a request that is counter to the property owner's own interests.

The result of giving into what appears to be simple request can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the renter will appeal all matters to the property owner, which cost the property owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the rental investor. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at strange hours or with various requests.

 

We're paid to be your defend the property owner's interests. It's harder to achieve that goal when the renter is going to ask the property owner to overrule our work.