Communications With The Tenant

One of the important duties that your property manager in Star Tannery performs is providing a level of separation between the renter and the owner. The best practice is for the rental investor to avoid any direct contact with the tenant. Important advice for rental investors: never share your contact information with the tenant.

Renters in Star Tannery will often ask to change lease provisions, or make other special requests. The property management expert knows the rules and knows why the lease provisions exist. A renter can catch an uniformed landlord at a moment of ignorance causing the landlord to grant a request that is against the property owner's own interests.

The result of acceding to what appears to be simple request can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will take all matters to the property owner, which cost the property owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at strange hours or with various requests.

 

We're paid to be your protect the landlord's interests. It's harder to do that job when the tenant is going to ask the rental investor to overrule our work.