Communications With The Tenant

One of the most critical services that a property manager in Northern Virginia performs is providing a level of separation between the tenant and the landlord. The best practice is for the property owner to avoid any direct contact with the renter. Important advice for landlords: never share your contact information with the renter.

Renters in Northern Virginia may ask to change lease provisions, or make other special requests. The property management professional knows the rules and knows why the rules are there in the first place. A renter can ambush an uniformed owner at a moment of ignorance causing the owner to give into a request that is counter to the owner's own interests.

The consequence of giving into a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will take all matters to the owner, which cost the landlord time and effort.

Tenants will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at strange hours or with various requests.

 

We're paid to be your defend the property owner's interests. It's harder to achieve that goal when the tenant is going to ask the property owner to overrule our work.