Communications With The Tenant

One of the most critical services that a property manager in Northern Virginia performs is providing a level of separation between the tenant and the landlord. The best practice is for the property owner to avoid any direct contact with the renter. Important tip for rental investors: never share your contact information with the tenant.

Renters in Northern Virginia typically ask to bend rules, or ask for other special requests. The property management professional knows the lease and knows why the rules exist. A renter can catch an uniformed property owner at a moment of ignorance causing the rental investor to grant a request that is counter to the owner's own interests.

The result of acceding to a seemingly simple favor can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will appeal every question to the rental investor, which cost the property owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at strange hours or with unreasonable requests.

 

We're paid to be your defend the property owner's interests. It's harder to do that job when the tenant is going to ask the rental investor to overrule our work.