Communications With The Tenant

One of the important services that your property management professional in Northern Virginia performs is providing a level of separation between the renter and the rental investor. The best practice is for the rental investor to avoid any direct contact with the tenant. Important tip for property owners: never share your contact information with the renter.

Renters in Northern Virginia will often ask to bend lease provisions, or ask for other special requests. The property manager knows the lease and knows why the lease provisions exist. A tenant can ambush an uniformed landlord at a moment of weakness causing the rental investor to grant a request that is counter to the owner's own interests.

The result of acceding to a seemingly simple request can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the renter will appeal every question to the landlord, which cost the owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at strange hours or with various requests.

 

We're paid to be your defend the property owner's interests. It's harder to achieve that goal when the tenant is going to ask the landlord to second-guess our work.