Communications With The Tenant

One of the important services that your property manager in Northern Virginia performs is providing a level of separation between the tenant and the owner. The best practice is for the rental investor to avoid any direct contact with the renter. Important tip for rental investors: never share your contact information with the renter.

Renters in Northern Virginia will often ask to break lease provisions, or ask for other special requests. The property management professional knows the rules and knows why the lease provisions are there in the first place. A tenant can catch an uniformed owner at a moment of weakness causing the rental investor to give into a request that is against the landlord's own interests.

The result of acceding to a seemingly simple request can be a disaster in the long run. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will appeal all matters to the owner, which cost the owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at strange hours or with crazy requests.

 

We're paid to be your protect the landlord's interests. It's harder to do that job when the renter is going to ask the rental investor to second-guess our work.