Communications With The Tenant

One of the most important duties that your property manager in Northern Virginia performs is providing a level of separation between the renter and the rental investor. The best practice is for the property owner to deny any direct contact with the tenant. Important tip for landlords: avoid sharing your contact information with the tenant.

Renters in Northern Virginia may ask to change lease provisions, or ask for other special requests. The property manager knows the lease and knows why the rules exist. A tenant can ambush an uniformed owner at a moment of ignorance causing the landlord to give into a request that is counter to the property owner's own interests.

The result of acceding to what appears to be simple favor can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will appeal every question to the landlord, which cost the landlord time and effort.

Renters will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at odd hours or with unreasonable requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to achieve that goal when the tenant is going to ask the rental investor to second-guess our work.