Communications With The Tenant

One of the important duties that any property manager in New Market performs is providing a level of separation between the tenant and the rental investor. The best practice is for the owner to deny any direct contact with the renter. Important tip for landlords: avoid sharing your contact information with the renter.

Renters in New Market typically ask to bend lease provisions, or make other special requests. The property management professional knows the rules and knows why the rules are there. A renter can ambush an uniformed owner at a moment of weakness causing the owner to grant a request that is counter to the rental investor's own interests.

The consequence of giving into a seemingly simple request can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will take every question to the landlord, which cost the property owner time and effort.

Renters will use contact with the owner to build a personal relationship with the owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at unreasonable hours or with crazy requests.

 

We're paid to be your defend the landlord's interests. It's more difficult to do that job when the renter is going to ask the rental investor to overrule our work.