Communications With The Tenant

One of the most critical services that a property management expert in Mount Jackson performs is providing a level of separation between the tenant and the rental investor. The best practice is for the rental investor to avoid any direct contact with the tenant. Important advice for rental investors: avoid sharing your contact information with the tenant.

Tenants in Mount Jackson often ask to change lease provisions, or make other special requests. The property management expert knows the rules and knows why the lease provisions exist. A renter can catch an uniformed landlord at a moment of weakness causing the rental investor to give into a request that is against the property owner's own interests.

The result of acceding to what appears to be simple request can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the renter will appeal every question to the landlord, which cost the rental investor time and effort.

Renters will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at unreasonable hours or with unreasonable requests.

 

We're paid to be your defend the rental investor's interests. It's more difficult to do that job when the tenant is going to ask the landlord to second-guess our work.