Communications With The Tenant

One of the important services that a property management professional in Lebanon Church performs is providing a level of separation between the renter and the landlord. The best practice is for the landlord to avoid any direct contact with the renter. Important advice for owners: never share your contact information with the tenant.

Renters in Lebanon Church will often ask to bend rules, or make other special requests. The property manager knows the lease and knows why the lease provisions exist. A renter can ambush an uniformed owner at a moment of weakness causing the property owner to grant a request that is counter to the property owner's own interests.

The consequence of acceding to what appears to be simple favor can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will appeal every question to the rental investor, which cost the rental investor time and effort.

Renters will use contact with the property owner to build a personal relationship with the owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at strange hours or with unreasonable requests.

 

We're paid to be your defend the owner's interests. It's harder to achieve that goal when the renter is going to ask the owner to overrule our work.