Communications With The Tenant

One of the most critical duties that any property management professional in Edinburg performs is providing a level of separation between the tenant and the landlord. The best practice is for the landlord to avoid any direct contact with the renter. Important advice for landlords: never share your contact information with the tenant.

Renters in Edinburg may ask to bend rules, or make other special requests. The property manager knows the rules and knows why the rules are there. A tenant can ambush an uniformed rental investor at a moment of weakness causing the rental investor to grant a request that is counter to the property owner's own interests.

The consequence of acceding to what appears to be simple request can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will take every question to the owner, which cost the property owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at odd hours or with unreasonable requests.

 

We're paid to be your defend the owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the rental investor to overrule our work.