Communications With The Tenant

One of the most important services that your property management professional in Basye performs is providing a level of separation between the tenant and the landlord. The best practice is for the landlord to avoid any direct contact with the renter. Important tip for rental investors: never share your contact information with the renter.

Tenants in Basye may ask to change lease provisions, or make other special requests. The property management professional knows the rules and knows why the lease provisions exist. A renter can catch an uniformed landlord at a moment of weakness causing the landlord to grant a request that is counter to the rental investor's own interests.

The result of acceding to a seemingly simple request can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will take all matters to the rental investor, which cost the landlord time and effort.

Renters will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at odd hours or with crazy requests.

 

We're paid to be your protect the owner's interests. It's harder to do that job when the renter is going to ask the landlord to second-guess our work.