Communications With The Tenant

One of the most critical services that any property management professional in Basye performs is providing a level of separation between the tenant and the owner. The best practice is for the landlord to avoid any direct contact with the renter. Important advice for rental investors: never share your contact information with the tenant.

Renters in Basye typically ask to change lease provisions, or make other special requests. The property manager knows the lease and knows why the lease provisions are there in the first place. A tenant can ambush an uniformed owner at a moment of weakness causing the landlord to give into a request that is against the owner's own interests.

The result of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will appeal every question to the rental investor, which cost the landlord time and effort.

Tenants will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at strange hours or with various requests.

 

We're paid to be your protect the property owner's interests. It's harder to do that job when the renter is going to ask the rental investor to second-guess our work.