Communications With The Tenant

One of the most important services that any property manager in Rockingham performs is providing a level of separation between the tenant and the owner. The best practice is for the property owner to deny any direct contact with the tenant. Important advice for owners: never share your contact information with the renter.

Tenants in Rockingham typically ask to change lease provisions, or make other special requests. The property management professional knows the rules and knows why the rules are there in the first place. A renter can ambush an uniformed rental investor at a moment of ignorance causing the property owner to grant a request that is against the owner's own interests.

The result of acceding to a seemingly simple request can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will appeal every question to the property owner, which cost the rental investor time and effort.

Tenants will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at unreasonable hours or with crazy requests.

 

We're paid to be your protect the owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the property owner to overrule our work.