Communications With The Tenant

One of the most important duties that a property management professional in Penn Laird performs is providing a level of separation between the renter and the property owner. The best practice is for the owner to deny any direct contact with the tenant. Important advice for owners: avoid sharing your contact information with the renter.

Renters in Penn Laird will often ask to bend rules, or ask for other special requests. The property management expert knows the rules and knows why the rules are there in the first place. A tenant can ambush an uniformed rental investor at a moment of weakness causing the owner to grant a request that is against the landlord's own interests.

The result of acceding to what appears to be simple favor can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will take all matters to the landlord, which cost the owner time and effort.

Renters will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at odd hours or with crazy requests.

 

We're paid to be your defend the owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the property owner to overrule our work.