Communications With The Tenant

One of the most important services that any property manager in Penn Laird performs is providing a level of separation between the renter and the property owner. The best practice is for the owner to avoid any direct contact with the renter. Important tip for property owners: never share your contact information with the tenant.

Tenants in Penn Laird often ask to change lease provisions, or make other special requests. The property manager knows the rules and knows why the lease provisions are there in the first place. A tenant can catch an uniformed property owner at a moment of weakness causing the rental investor to give into a request that is against the landlord's own interests.

The consequence of acceding to what appears to be simple request can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will take every question to the property owner, which cost the property owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at unreasonable hours or with unreasonable requests.

 

We're paid to be your protect the owner's interests. It's harder to achieve that goal when the tenant is going to ask the rental investor to second-guess our work.