Communications With The Tenant

One of the important duties that a property management professional in Mt Crawford performs is providing a level of separation between the tenant and the property owner. The best practice is for the rental investor to avoid any direct contact with the renter. Important advice for owners: avoid sharing your contact information with the tenant.

Renters in Mt Crawford will often ask to change lease provisions, or ask for other special requests. The property management expert knows the lease and knows why the rules are there. A renter can ambush an uniformed owner at a moment of ignorance causing the property owner to give into a request that is against the property owner's own interests.

The result of acceding to what appears to be simple favor can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the tenant will appeal every question to the property owner, which cost the landlord time and effort.

Renters will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at odd hours or with crazy requests.

 

We're paid to be your defend the landlord's interests. It's harder to do that job when the tenant is going to ask the owner to second-guess our work.