Communications With The Tenant

One of the important services that a property manager in Mt Crawford performs is providing a level of separation between the renter and the landlord. The best practice is for the rental investor to deny any direct contact with the tenant. Important advice for rental investors: avoid sharing your contact information with the tenant.

Renters in Mt Crawford may ask to bend lease provisions, or ask for other special requests. The property manager knows the rules and knows why the lease provisions are there. A tenant can catch an uniformed owner at a moment of weakness causing the owner to give into a request that is against the owner's own interests.

The consequence of acceding to what appears to be simple request can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will take every question to the property owner, which cost the owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at strange hours or with various requests.

 

We're paid to be your protect the owner's interests. It's more difficult to do that job when the tenant is going to ask the rental investor to overrule our work.