Communications With The Tenant

One of the most important duties that your property manager in Mount Crawford performs is providing a level of separation between the tenant and the landlord. The best practice is for the rental investor to avoid any direct contact with the tenant. Important tip for property owners: never share your contact information with the tenant.

Tenants in Mount Crawford often ask to change rules, or make other special requests. The property management professional knows the rules and knows why the lease provisions exist. A renter can ambush an uniformed property owner at a moment of ignorance causing the owner to grant a request that is against the rental investor's own interests.

The consequence of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the renter believes there is an opportunity to appeal, the renter will appeal all matters to the rental investor, which cost the property owner time and effort.

Renters will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at odd hours or with crazy requests.

 

We're paid to be your defend the owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the rental investor to overrule our work.