Communications With The Tenant

One of the most important services that any property manager in Hinton performs is providing a level of separation between the renter and the landlord. The best practice is for the landlord to deny any direct contact with the tenant. Important advice for rental investors: never share your contact information with the renter.

Tenants in Hinton typically ask to break rules, or ask for other special requests. The property manager knows the lease and knows why the lease provisions are there. A renter can catch an uniformed property owner at a moment of ignorance causing the owner to grant a request that is against the owner's own interests.

The consequence of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will appeal all matters to the rental investor, which cost the rental investor time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at odd hours or with crazy requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to do that job when the tenant is going to ask the property owner to overrule our work.