Communications With The Tenant

One of the most critical duties that your property management professional in Dayton performs is providing a level of separation between the tenant and the rental investor. The best practice is for the property owner to deny any direct contact with the tenant. Important tip for landlords: avoid sharing your contact information with the tenant.

Tenants in Dayton may ask to bend lease provisions, or make other special requests. The property management professional knows the rules and knows why the rules are there in the first place. A renter can ambush an uniformed property owner at a moment of weakness causing the landlord to grant a request that is against the property owner's own interests.

The result of acceding to what appears to be simple favor can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the tenant will take every question to the property owner, which cost the owner time and effort.

Renters will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at unreasonable hours or with crazy requests.

 

We're paid to be your defend the landlord's interests. It's harder to do that job when the tenant is going to ask the rental investor to second-guess our work.