Communications With The Tenant

One of the most critical services that any property manager in Bridgewater performs is providing a level of separation between the tenant and the landlord. The best practice is for the owner to avoid any direct contact with the tenant. Important advice for landlords: never share your contact information with the tenant.

Tenants in Bridgewater will often ask to bend rules, or make other special requests. The property manager knows the lease and knows why the rules are there. A renter can catch an uniformed property owner at a moment of weakness causing the property owner to grant a request that is against the property owner's own interests.

The result of acceding to a seemingly simple request can be a disaster in the long run. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will take all matters to the landlord, which cost the rental investor time and effort.

Renters will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at strange hours or with various requests.

 

We're paid to be your defend the rental investor's interests. It's harder to achieve that goal when the renter is going to ask the owner to second-guess our work.