Communications With The Tenant

One of the most important duties that any property manager in Bridgewater performs is providing a level of separation between the renter and the rental investor. The best practice is for the rental investor to avoid any direct contact with the renter. Important tip for owners: avoid sharing your contact information with the tenant.

Renters in Bridgewater will often ask to break lease provisions, or make other special requests. The property management professional knows the rules and knows why the lease provisions are there in the first place. A renter can catch an uniformed landlord at a moment of weakness causing the landlord to grant a request that is counter to the property owner's own interests.

The result of giving into what appears to be simple favor can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will appeal every question to the owner, which cost the property owner time and effort.

Renters will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at unreasonable hours or with crazy requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the owner to second-guess our work.