Communications With The Tenant

One of the primary duties that any property manager in Bergton performs is providing a level of separation between the renter and the landlord. The best practice is for the landlord to avoid any direct contact with the tenant. Important tip for property owners: avoid sharing your contact information with the renter.

Renters in Bergton will often ask to bend lease provisions, or make other special requests. The property management expert knows the lease and knows why the lease provisions are there. A renter can catch an uniformed landlord at a moment of ignorance causing the property owner to give into a request that is against the rental investor's own interests.

The result of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will appeal every question to the landlord, which cost the property owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at strange hours or with various requests.

 

We're paid to be your defend the landlord's interests. It's harder to do that job when the renter is going to ask the owner to second-guess our work.