Communications With The Tenant

One of the primary services that your property manager in Bergton performs is providing a level of separation between the renter and the landlord. The best practice is for the owner to avoid any direct contact with the renter. Important advice for property owners: never share your contact information with the renter.

Tenants in Bergton will often ask to change rules, or make other special requests. The property management professional knows the rules and knows why the rules are there. A renter can ambush an uniformed property owner at a moment of weakness causing the rental investor to give into a request that is against the owner's own interests.

The consequence of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will appeal every question to the rental investor, which cost the landlord time and effort.

Renters will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at strange hours or with various requests.

 

We're paid to be your protect the owner's interests. It's more difficult to achieve that goal when the renter is going to ask the landlord to second-guess our work.